Jack and Tom Heating and Air

Jack and Tom Heating and Air holds a perfect 5.0-star rating across 22 verified customer reviews in Oklahoma City, Oklahoma. This independent HVAC contractor serves residential and light commercial clients throughout the metro area, delivering both repair and maintenance solutions for heating and cooling systems. Reviewers consistently highlight the team's responsiveness, with one customer noting same-day or next-day arrival for service calls. The contractor handles standard split systems alongside mini-split ductless configurations, addressing issues that previous repair technicians could not resolve.

Customer narratives reveal a contractor who invests time in explaining technical problems and repairs in accessible language. Multiple reviewers describe receiving detailed explanations of what was wrong with their system and what corrective steps were taken. This diagnostic transparency appears repeatedly across feedback, distinguishing the team from contractors who complete work without homeowner context. Pricing feedback leans positive, with several reviewers characterizing costs as reasonable for the scope of work performed.

A technician named Chance appears across multiple reviews describing specific service scenarios. One reviewer recounts how Chance resolved an air conditioning issue that two previous contractors failed to repair, restoring functionality when others could not. Another customer describes receiving a thorough maintenance visit that included washing grates during filter replacement, with the technician cleaning up all debris before departing. A third reviewer notes Chance has handled both home and commercial projects for their properties over multiple years, covering work beyond standard HVAC scope.