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Claim This BusinessMartell Heating & Air LLC operates as a family-owned cooling and heating contractor in Oklahoma City, delivering residential and light commercial service across the metro. With an exceptional 5.0-star average drawn from 87 client reviews, the company has built a reputation for showing up when promised and seeing jobs through to completion. The team handles everything from new system installations to emergency repairs, serving neighborhoods throughout the OKC metro including Edmond, Moore, and Norman. Their standard hours run Monday through Friday from 8 AM to 5 PM, accommodating routine maintenance calls and urgent after-hours needs alike.
What distinguishes Martell Heating & Air from neighboring contractors is the direct involvement of Michael Martell on job sites, he's the hands-on owner who quotes the work and then performs it. Reviewers repeatedly note this owner-operator model translates to transparent pricing without surprise change orders, even when unexpected repairs emerge mid-project. The company maintains same-day or next-day availability for calls placed before noon, a practical advantage during Oklahoma's brutal summer heat waves when AC failures create genuine emergencies.
Customer narratives from verified reviews illustrate this responsiveness. When Debora Arnold's condenser failed at 3 PM on a 100-degree August afternoon, the team adjusted their schedule and had her cooling restored that same evening. Tom Drury's review describes a complete 4-ton heat pump replacement completed over two days, with Michael handling additional unforeseen work without attempting to inflate the final bill. Kaitlyn Barrera's experience mirrors this, the team installed three mini-splits at her business, then returned within 12 hours when a home AC fan failed, solving the problem the morning after her Thursday night call.
Every reviewer awarded 5 stars, with 87 total ratings reflecting consistent satisfaction. Multiple customers specifically highlighted same-day or next-day response times during heat-related emergencies, and several reviewers named Michael (or Mike) as the technician who performed the work, unusual mentions for an HVAC business where the owner rarely handles field service personally.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnostic services, refrigerant recharges, fan motor replacement, and condenser coil repairs for all common residential brands.
New furnace and heat pump installations including 4-ton heat pump replacements with full system configuration and testing.
Multi-zone mini-split installation for businesses and homes, handling zoning challenges and older unit integration.
Same-day response capability for AC failures, with after-hours availability for heat-related emergencies.
Preventive maintenance inspections, filter changes, and pre-summer/pre-winter system tune-ups.