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About Mills Mechanical
Mills Mechanical operates as an HVAC contractor in Oklahoma City, Oklahoma, holding a 3.7-star average rating derived from six customer reviews. The business serves residential and light commercial clients throughout the Oklahoma City metro area, providing heating and cooling system installation, repair, and maintenance services. Reviewers describe interactions with a technician named Loren, noting his willingness to explain technical issues and his commitment to following through on promised work. The company handles common residential systems including split AC units, heat pumps, and furnace installations, with some reviewers mentioning the business addressed problems other contractors could not resolve.
Customer feedback reveals a mixed service record. Multiple five-star reviewers praise the company's honest approach, noting that Mills Mechanical provided fair pricing after other companies attempted to overcharge. Reviewers cite same-day availability during heat wave conditions, efficient diagnostic work, and quick turnaround on repairs. The company has handled multiple service calls for long-term clients, with one reviewer indicating a twelve-year relationship with the same technician.
Named customer scenarios include a reviewer who called regarding an AC malfunction and described a scheduling experience where the technician initially promised same-day service but ultimately did not arrive as discussed. Another reviewer mentioned a Friday appointment where they waited until 7 PM without receiving service or a return call. However, positive reviews detail successful repairs including heat pump issues, system diagnostics, and maintenance visits, with reviewers emphasizing the technician's honesty and the company's willingness to stand behind their work.
What Customers Say
Four of six reviewers award five stars, praising honest pricing, quick same-day service during heat waves, and reliable repairs. The two one-star reviews cite scheduling failures where promised appointments resulted in no-shows and missed follow-up calls.
Services
AC Repair & Maintenance
Diagnosing and repairing cooling system failures, capacitor replacements, refrigerant leaks, and annual tune-ups.
Heating System Service
Furnace and heat pump repair, ignitor replacement, and heating system diagnostics.
System Installation
New HVAC system installation for residential properties, including ductwork assessment and equipment selection.
Emergency Repair
Same-day or next-day response for system failures, though review experiences with timing vary.
Preventive Maintenance
Regular maintenance visits to extend system lifespan and improve efficiency.