Prime Heating and Air Conditioning
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Claim This BusinessAbout Prime Heating and Air Conditioning
Prime Heating and Air Conditioning operates from Oklahoma City, serving residential and commercial clients throughout the metro area. With 21 five-star reviews reflecting consistent customer satisfaction, the company has built its reputation on responsive service and technical expertise. The business focuses on heating and cooling system repair, maintenance, and installation, handling both routine service calls and urgent situations that require immediate attention.
The company differentiates itself through its commitment to transparent communication and rapid response times. Multiple reviewers emphasize that Jordan, the primary technician, explains findings clearly and presents repair options without pressure. This approach addresses a common pain point in the HVAC industry, where customers often feel uncertain about recommended work and associated costs.
Customer reviews document specific scenarios demonstrating the company's reliability. When Josiah Hackney's business AC failed the day before temperatures reached 107 degrees, Prime responded quickly, diagnosed the issue, and restored cooling the same day. Shari Rostochil describes both AC units failing on a Friday when indoor temperatures exceeded 85 degrees, with Jordan arriving on short weekend notice and restoring both systems. Naomi Jones received a response to a Facebook message within an hour on Sunday, with an inspection scheduled for Monday and repairs completed by Tuesday.
What Customers Say
All 21 reviewers award five stars, with every residential reviewer specifically naming Jordan as the technician. Six reviewers explicitly mention emergency or same-day service, including weekend and heat wave situations. Transparency and clear communication appear in nine reviews, while three commercial clients praise the company's responsive handling of urgent breakdowns.
Services
AC Repair & Maintenance
Diagnosis, repair, and tune-up services for air conditioning systems. Includes emergency breakdown response.
Heating Repair & Maintenance
Heating system service, repair, and preventive maintenance for residential and commercial properties.
System Installation
New HVAC system installation for existing homes and businesses replacing outdated equipment.
Emergency Service
Same-day and weekend emergency calls for system failures, including heat wave response situations.
Commercial HVAC Services
Heating and cooling services for business properties, including urgent breakdown response.