Norton Heat and Air, LLC

Norton Heat and Air is a family owned HVAC contractor serving Perry, Oklahoma and surrounding communities including Stillwater, Red Rock, and Orlando. The company holds a 4.9-star rating from 52 verified reviews, reflecting consistent customer satisfaction across repair and installation projects. They operate from an office located at the southeast corner of 13th Street and Fir Avenue on Highway 64 in downtown Perry, and welcome residents to call or stop in with any heating or cooling concern.

What distinguishes this contractor is their deep roots in the community they serve. As a family owned business that operates where they live, team members personally understand the needs of local homeowners and take pride in treating every property with respect and courtesy. Their service model emphasizes transparent diagnostics, providing quality repairs without upselling unnecessary work. Customers note the team communicates clearly about what is wrong with a unit and explains options without pressure.

Multiple reviewers describe specific scenarios where Norton Heat and Air delivered prompt, reliable service. Marty, identified as a service technician in several reviews, replaced a geothermal heater motor on the same day it failed and returned to check that everything operated efficiently. Another reviewer mentioned the team arrived quickly when their heater went out during cold weather and had the system running again that morning. Regina, the office manager, coordinates dispatch and ensures technicians respond promptly to customer calls.