The Comfort Crew

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About The Comfort Crew
The Comfort Crew operates as a dedicated HVAC contractor serving Stillwater, Oklahoma and surrounding communities. With a rating of 4.8 stars across 139 customer reviews, the company has established a strong reputation for residential heating and cooling services. The business maintains 24-hour availability, seven days a week, ensuring homeowners can access emergency services regardless of when equipment failures occur. Multiple reviewers specifically mention the company's willingness to respond to same-day service calls and urgent situations, particularly during extreme weather conditions common to the Oklahoma climate.
The company distinguishes itself through consistent customer feedback emphasizing fair pricing and transparent communication. Reviewers repeatedly mention receiving detailed explanations of repair procedures and equipment options, with technicians taking time to answer questions about system efficiency and maintenance. The business has built relationships with rental property managers, suggesting reliability for ongoing commercial or investment property needs. Customers note the team provides practical advice on keeping homes comfortable while managing energy costs, a consideration particularly relevant in Stillwater's variable seasonal temperatures.
Customers describe specific positive experiences with technician Steven, who multiple reviewers identify by name. One customer recounts Steven responding quickly to AC problems and providing excellent service on multiple occasions. Another describes a scenario where the company upgraded their ordered unit to a higher model at no additional charge when the original order was unavailable. A reviewer with rental properties mentions the company has handled maintenance for their units for nearly five years, highlighting consistent responsiveness and trustworthy service. The technical team also assisted when foster puppies damaged wiring, making multiple service calls to resolve the issue without additional charges.
What Customers Say
Five-star ratings dominate the review profile, with all eight sampled reviewers awarding perfect scores. Customers consistently mention same-day service availability, fair pricing, and technician Steven as primary service contact. Multiple reviewers highlight emergency response during heat waves and the company's willingness to help with difficult situations.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnose and repair cooling system failures, provide tune-ups to maintain system efficiency and extend equipment lifespan.
Heating System Service
Repair and maintain furnace and heating equipment to ensure reliable operation during winter months.
Emergency HVAC Service
24-hour availability for urgent heating and cooling repairs, with same-day response for critical equipment failures.
System Installation
Install new HVAC equipment, with reviewers noting the company provides upgrade options when ordered units are unavailable.
Rental Property HVAC Maintenance
Ongoing maintenance services for landlords and property managers, with reviewers indicating multi-year relationships for rental portfolios.
Equipment Diagnostics
Identify system problems, explain issues to homeowners, and recommend appropriate repair or replacement options.