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About Osborne's Heating and Air
Osborne's Heating and Air serves the Tulsa metro area with a 4.1-star rating drawn from 12 homeowner reviews. The business operates without publicly listed working hours, and prospective clients should verify appointment availability directly by calling (918) 440-8703. Reviewers describe the team as responsive and willing to travel to job sites, though specific service neighborhoods within Tulsa are not enumerated in available materials. The contractor's digital presence has been discontinued, meaning current service offerings, certifications, and brand partnerships require direct inquiry.
With website infrastructure no longer active, specifics on brand affiliations, equipment warranties, or specialized services such as indoor air quality systems cannot be verified through online channels. The contractor's competitive positioning derives almost entirely from word-of-mouth recommendations highlighted in customer feedback. Without manufacturer certifications or rebate program documentation visible, clients seeking particular equipment brands or energy-efficiency incentives should discuss availability during initial contact.
Customer narratives reveal distinct service experiences. Marlene Anderson credits Tony Sr and Tony Jr with same-day response during a weekend urgency, noting the team followed up late evening to confirm resolution. Kim McManus describes two decades of engagement, emphasizing the contractor's practice of identifying cost-saving repairs before recommending expensive replacements. However, Erin Kirchner recounts a job left incomplete after a vacation, with the home reaching 96 degrees before a second contractor was engaged. Jan Martin McGuire describes persistent warranty repair requests that went unanswered over multiple months, culminating in third-party intervention. These accounts suggest service quality may vary by job complexity and timing.
What Customers Say
Three of five detailed reviews award five stars, citing honest pricing and same-day follow-through. Negative feedback centers on incomplete work and unresponsive warranty service, particularly when the original repair was complex or involved multiple callbacks.
Services
AC Repair
Diagnoses and repairs cooling system failures, with same-day response noted in reviews.
Heating System Repair
Services heat exchange units and furnaces, though warranty responsiveness varies by job.
Preventive Maintenance
One reviewer mentions ongoing maintenance over a 20-year relationship.
System Replacement
Full unit replacement services, including heat exchange installations.
Cost-Saving Consultations
Reviewers indicate the team identifies repairs before recommending full system replacement.