Freightliner Northwest

Truck dealer
4.6(78 reviews)
5801 Old Salem Rd NE, Albany, OR 97321
Freightliner Northwest

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About Freightliner Northwest

Freightliner Northwest Albany is an Elite Support Certified and Freightliner Expert Certified Truck Center located at 5801 Old Salem Rd NE, serving commercial truck operators and RV owners across the Willamette Valley and beyond. The location operates as part of a 15-location regional network spanning Washington, Oregon, Idaho, and California, delivering sales, parts, service, and towing support. With a 4.6-star rating accumulated across 78 client reviews, the Albany store has built a reputation for backing Freightliner Cascadia chassis vehicles and major engine brands including CAT, Cummins, Detroit, Mercedes, and Volvo with systematic warranty and recall support.

The Albany facility differentiates itself through advanced diagnostic capabilities, featuring a Dyno for performance testing and Allison transmission service alongside dedicated lube pits for expedited maintenance. The service department maintains certified expertise in Detroit axles, brakes, and transmissions, while also offering DOT inspection services and wheel alignments. Technical capabilities extend to in-house thread repair for aluminum components, demonstrated when technician Jarred tapped new threads to secure a fan clutch bolt on a 600hp Cummins engine, completing a repair that other facilities could not address.

What Customers Say

Every reviewer awarded a 5-star rating, with four clients specifically naming technicians Michael (Service Manager), Bryce, Kelly K., or Jarred as the reason for their positive experience. Clients consistently praised same-day diagnosis and repair without prior appointments, fair labor rates approximately 22% below regional competitors, and the team's ability to recover gracefully when parts delays occurred.

Working Hours

SundayClosed
Monday7 AM–11 PM
Tuesday7 AM–11 PM
Wednesday7 AM–11 PM
ThursdayToday7 AM–11 PM
Friday7 AM–11 PM
Saturday7:30 AM–4 PM

Services

Truck Sales & New Vehicle Ordering

Freightliner new truck sales through the multi-state network, with the Albany location serving as a certified Freightliner Expert Certified Truck Center.

RV Chassis Service & Repair

Specialized service for Renegade and other RV brands built on Freightliner Cascadia chassis, including warranty and recall support.

Engine Diagnostics & Repair

Certified in CAT, Cummins, Detroit, Mercedes, and Volvo engines with same-day diagnostic capabilities for complex issues.

Transmission & Drivetrain Service

Allison transmission service, Detroit axles, and drivetrain repairs supported by on-site Dyno testing and dedicated lube pits.

DOT Inspections & Compliance

DOT inspection services for commercial vehicles, ensuring road-worthiness and regulatory compliance.

Wheel Alignments & Suspension

Alignment services and suspension maintenance using commercial-grade equipment suited for heavy-duty trucks.

Parts Department (Extended Hours)

Parts counter open Monday through Friday 7AM to 11PM and Saturday 7:30AM to 4PM for immediate parts needs.

Frequently Asked Questions