Keller Supply

Plumbing supply store
3.0(21 reviews)
2550 Three Lakes Rd SE, Albany, OR 97322
Keller Supply

Is this your business?

Claim your listing to verify your info and earn a verified badge.

Claim This Business

About Keller Supply

Keller Supply Company operates its Albany, Oregon location at 25 SW Three Lakes Road under manager Joe Wood, serving contractors and homeowners across the mid-Willamette Valley. With a 3.0-star average rating from 21 reviews, the branch keeps weekday hours from 7 AM to 4 PM and carries inventory across several product divisions including HVAC equipment, hydronics components, and fire protection materials. The Albany showroom handles both residential and commercial accounts, with online ordering and bill pay available through the company website.

The branch maintains a dedicated showroom for the Kohler Store brand, giving customers a chance to view kitchen and bath fixtures before purchasing. Keller Supply organizes its inventory into divisions serving residential, commercial, and leisure markets, with staff expertise available at the parts counter for contractors who need specific component numbers or compatibility guidance. Online ordering and bill pay streamline the purchasing process for account holders doing repeat business.

Mark H. left a 5-star account describing how counter staff member Jason sourced a hard-to-find extended flange for a garbage disposal and called immediately upon its arrival the following day. However, several other reviewers describe a markedly different experience: B L. and Mason C. reported that counter staff were absorbed in smartphones and offered curt or dismissive responses to walk-in customers. Aaron Jenks, who initially received courteous service on a parts order, returned to find employees arguing loudly behind the counter with no intervention from management, a scene that ultimately shaped his overall impression of the location.

What Customers Say

Across 21 reviews, 1 reviewer praised counter staff for sourcing a specific part and calling promptly upon arrival. The remaining negative reviews consistently cite staff demeanor and communication gaps rather than product quality or pricing. Positive and negative experiences appear split roughly by whether the reviewer encountered the more engaged counter staff or drew one of the less responsive shifts.

Working Hours

SundayClosed
Monday7 AM–4 PM
Tuesday7 AM–4 PM
Wednesday7 AM–4 PM
ThursdayToday7 AM–4 PM
Friday7 AM–4 PM
SaturdayClosed

Services

Plumbing Parts & Fixtures

Pipes, fittings, valves, and hardware for residential and commercial plumbing repair and installation.

Kohler Showroom

In-person display of Kohler kitchen and bath products for specification and selection.

HVAC Equipment & Components

Heating, ventilation, and air conditioning units and replacement parts for contractor and homeowner orders.

Hydronics Distribution

Specialized components for water-based heating systems in commercial and residential applications.

Fire Protection Products

Suppression systems and components for commercial fire protection installations.

Commercial Account Ordering

Account setup with online ordering and bill pay for licensed contractors doing repeat business.

Parts Counter Consultation

Staff assistance at the counter to identify part numbers, compatibility, and ordering options.

Frequently Asked Questions