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Claim This BusinessKeller Supply Company operates its Albany, Oregon location at 25 SW Three Lakes Road under manager Joe Wood, serving contractors and homeowners across the mid-Willamette Valley. With a 3.0-star average rating from 21 reviews, the branch keeps weekday hours from 7 AM to 4 PM and carries inventory across several product divisions including HVAC equipment, hydronics components, and fire protection materials. The Albany showroom handles both residential and commercial accounts, with online ordering and bill pay available through the company website.
The branch maintains a dedicated showroom for the Kohler Store brand, giving customers a chance to view kitchen and bath fixtures before purchasing. Keller Supply organizes its inventory into divisions serving residential, commercial, and leisure markets, with staff expertise available at the parts counter for contractors who need specific component numbers or compatibility guidance. Online ordering and bill pay streamline the purchasing process for account holders doing repeat business.
Mark H. left a 5-star account describing how counter staff member Jason sourced a hard-to-find extended flange for a garbage disposal and called immediately upon its arrival the following day. However, several other reviewers describe a markedly different experience: B L. and Mason C. reported that counter staff were absorbed in smartphones and offered curt or dismissive responses to walk-in customers. Aaron Jenks, who initially received courteous service on a parts order, returned to find employees arguing loudly behind the counter with no intervention from management, a scene that ultimately shaped his overall impression of the location.
Across 21 reviews, 1 reviewer praised counter staff for sourcing a specific part and calling promptly upon arrival. The remaining negative reviews consistently cite staff demeanor and communication gaps rather than product quality or pricing. Positive and negative experiences appear split roughly by whether the reviewer encountered the more engaged counter staff or drew one of the less responsive shifts.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Pipes, fittings, valves, and hardware for residential and commercial plumbing repair and installation.
In-person display of Kohler kitchen and bath products for specification and selection.
Heating, ventilation, and air conditioning units and replacement parts for contractor and homeowner orders.
Specialized components for water-based heating systems in commercial and residential applications.
Suppression systems and components for commercial fire protection installations.
Account setup with online ordering and bill pay for licensed contractors doing repeat business.
Staff assistance at the counter to identify part numbers, compatibility, and ordering options.