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Claim This BusinessMike's Appliance Repair operates from Lebanon, Oregon, delivering appliance repair services to homeowners across the Albany and Lebanon metropolitan area. With 67 verified customer reviews generating a 4.4-star average rating, the business has established a consistent track record addressing common household appliance failures including washers, dryers, and ovens. The shop maintains standard weekday hours from 10 AM to 5 PM, Monday through Friday, allowing residents to schedule service calls during traditional business hours. Serving both cities means the technician understands the specific appliance brands and models prevalent in mid-valley Oregon households, where moisture control during rainy seasons creates unique drying challenges.
The website presents a straightforward service model emphasizing transparent pricing and customer choice. Rather than pushing manufactured replacement parts exclusively, the technician presents multiple repair options including upgraded components from third-party suppliers, allowing homeowners to select solutions matching their budget and performance expectations. A 30-day warranty on labor provides baseline assurance for completed repairs. The business does not maintain a commercial showroom or extensive brand partnerships, focus remaining on service calls and repair work rather than equipment sales.
Customer experiences reveal the technician's diagnostic approach. Tygen Tofel described a Samsung washer repair where Mike provided two part options, allowing purchase and self-arrangement before scheduling installation. Nathan Honadle's review detailed a phone-based diagnosis where the technician identified the issue and recommended a part, enabling self-repair without a service call charge. Karlene's dryer repair included a thorough examination and cleaning with element replacement, while Erica Sauter recounted a same-day oven replacement scenario where Mike responded quickly after manufacturer delivery complications. These examples demonstrate flexible problem-solving adapted to each household's situation and timeline.
Four reviewers specifically mention repair scenarios involving Samsung washers, indicating strong experience with that brand. Three customers received same-day or next-day service responses after contacting the shop. All five-star reviews describe transparent pricing and diagnostic communication, with negative feedback absent from the sampled reviews.
| Sunday | Closed |
| Monday | 10 AM–5 PM |
| Tuesday | 10 AM–5 PM |
| Wednesday | 10 AM–5 PM |
| ThursdayToday | 10 AM–5 PM |
| Friday | 10 AM–5 PM |
| Saturday | Closed |
Diagnosis and repair of washing machine issues including pump failures, drum problems, and electrical faults.
Dryer heating element replacement, lint buildup cleaning, and airflow correction forproper drying performance.
Cooking appliance diagnosis and repair, with capability to assess whether replacement rather than repair better serves the customer.
Refrigeration appliance repair addressing cooling failures, temperature regulation problems, and component replacements.
Dishwasher mechanical and electrical repair including drainage issues, heating problems, and pump failures.
Various household appliance repairs with diagnostic services to identify issues and recommend cost-effective solutions.
Phone-based or in-home diagnosis providing part identification and repair guidance, with options to self-repair.