Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessACE Heating and Cooling LLC has earned a perfect 5-star average across 67 client reviews in the Beaverton area. Operating from a home-office base in the Portland metro, the company delivers furnace and heat pump services to homeowners across multiple named communities, including Beaverton and Hillsboro. With no working hours listed, the owner conducts business by direct arrangement, which reviewers say results in remarkably fast response times.
The reviews consistently highlight a hands-on ownership model where the proprietor, Austin, handles every stage of a project personally rather than dispatching subcontractors. Across multiple furnace replacements and heat pump repairs, customers report that Austin arrives promptly for diagnostics, presents honest cost estimates, and performs the work himself before running several system checks to confirm everything functions properly. This owner-operated structure means one voice from initial call through final inspection, a trait cited repeatedly as the primary reason clients chose and re-chose the company.
Jenny Fry needed a complete furnace replacement and contacted ACE Heating and Cooling after a fast-responding initial call. Austin managed the entire project efficiently, left the interior spotless, and delivered a quote that was competitive with no upselling. Miss Bee experienced an imminent furnace failure on a same evening and received an in-person assessment within the hour, followed by a same-evening quote and installation scheduled days later; Austin handled the warranty registration and arranged the post-installation inspection himself. William Zacharias Jr called regarding a heat pump that had stopped heating his home, and Austin troubleshot the issue, completed the repair, and verified full system operation before cleaning up.
All four reviewers award 5 stars and name technician Austin by name. Jenny Fry and Miss Bee specifically describe same-hour or same-day arrival after calling. Three of four reviewers note honest, transparent pricing with no added charges beyond the quoted amount.
Diagnoses heating failures, performs on-site repairs, replaces units when necessary, and verifies full system performance before completion.
Inspects failing furnaces, provides itemized quotes, handles full replacements, registers new units with manufacturers, and schedules required inspections.
Troubleshoots heating and cooling irregularities using systematic checks to determine whether repair or replacement is the appropriate course.
Provides tune-ups and cleaning to extend system lifespan, based on reviewer accounts of meticulous cleanup practices following major work.
Conducts on-site evaluations and delivers transparent cost estimates without requiring commitment, as reported by multiple reviewers.