Home Services at The Home Depot

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Home Services at The Home Depot operates as a licensed general contractor embedded within the Beaverton store location at 97005 Oregon. With a 4.1-star rating drawn from 22 verified customer reviews, the company connects homeowners with service technicians for heating, cooling, and flooring projects across the Portland metro area including surrounding communities. The storefront functions as a convenient point of access for residents seeking professional assistance without independently vetting contractors, offering centralized scheduling through Home Depot's booking system.
The service model differentiates itself by bundling multiple trade categories under one appointment system, allowing customers to coordinate furnace replacement, air conditioning installation, and flooring projects simultaneously. Several reviewers mentioned taking advantage of promotional pricing such as the $8.88 diagnostic special, while others secured mid-range equipment installations totaling approximately $17,000 for combined heat pump and furnace systems. The business leverages Home Depot's purchasing leverage to access competitive equipment pricing.
Customer experiences reveal mixed outcomes, though technicians named Joey earned specific praise for arriving on time, explaining repair procedures clearly, and demonstrating patience with homeowner questions. One reviewer described a comprehensive gas furnace inspection completed thoroughly, while another detailed flooring installation completed in a single day with proactive communication throughout. Negative feedback centered on aggressive sales tactics and pressure to commit to expensive proposals within tight timeframes, with one customer receiving multiple follow-up communications after declining estimates.
What Customers Say
4 of 8 detailed reviewers scored 5 stars, citing punctual arrivals and clear explanations, while 2 reviews (1-star and 2-star) criticized sales pressure and unclear pricing. The 5-star furnace inspection reviewer specifically praised the thoroughness of the gas line check under the $8.88 promotional rate.
Working Hours
| Sunday | 7 AM–8 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| WednesdayToday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Furnace Installation & Replacement
Complete furnace replacement using mid-range to premium efficiency units, with professional installation and permitting coordination.
Heat Pump Installation
Heat pump systems for efficient cooling and supplemental heating, particularly suitable for Pacific Northwest climates.
AC Repair & Maintenance
Air conditioning diagnostic services, filter changes, cleaning, and repair for residential split systems.
Gas Furnace Inspection
Annual furnace safety inspections checking gas connections, heat exchangers, and combustion joint integrity.
Flooring Installation
Full-spectrum flooring installation including hardwood, laminate, and tile, completed in single-day appointments.