Fireside

Fireside has operated at 424 NE Third Street in Bend, Oregon since 1979, making it Central Oregon's longest-running specialty dealer for fireplaces, hot tubs, stoves and outdoor living equipment. The store holds Oregon contractor license CCB #224084 and maintains an A+ rating with the Better Business Bureau. With 100 verified customer reviews averaging 4.2 stars, Fireside serves homeowners throughout the Bend area, including the Old Bend, Awbrey Butte, and Pilot Butte neighborhoods. Their in-house service department employs factory-trained technicians who handle installation, warranty repairs, and routine maintenance for all major brands they sell.

What distinguishes Fireside is their comprehensive product lineup spanning multiple outdoor lifestyle categories under one roof, a rarity in Central Oregon. The store carries the full range of residential heating solutions including gas, wood, and pellet-burning stoves and fireplace inserts, complemented by hot tubs, premium BBQ grills, fire pits, and patio furniture. Their service team provides professional installation with precise venting calculations specific to Bend's elevation and climate, plus ongoing maintenance agreements that extend equipment lifespan far beyond the initial warranty period.

Several reviewers specifically name technicians who delivered exceptional service. Adam visited a customer's home on a Saturday to complete a fireplace installation, working beyond standard hours to ensure proper operation and user education. Jason handled a pellet stove repair, arriving on time while calling ahead to provide an ETA, a transparency several reviewers appreciated. Another customer mentions the "new guy" who demonstrated thorough product knowledge during a maintenance consultation, suggesting Fireside continues investing in staff training. These named encounters represent the personalized service that keeps local homeowners returning for subsequent purchases and referrals.