Johnstone Supply

Johnstone Supply operates as a wholesale HVAC equipment distributor in Bend, Oregon, serving contractors throughout Central Oregon including Redmond, Sisters, and the surrounding high-desert communities. With a 4.5-star rating drawn from six customer reviews, the company has established itself as a trusted partner for professional HVAC technicians seeking reliable parts and equipment. Unlike retail stores that sell to the general public, Johnstone Supply focuses exclusively on contractor accounts, meaning homeowners typically access their inventory indirectly through the heating and cooling professionals they hire for installations, repairs, and system upgrades.

The distributor differentiates itself through an extensive catalog of equipment options spanning residential and commercial applications. Their website showcases single Packaged Units, Split Systems, Mini-Split Systems with Variable Capacity technology, and a full range of Air Handlers paired with Evaporator Coils. They carry Gas Furnaces and Oil Furnaces alongside extended warranty programs, giving contractors who purchase from them added coverage options to pass along to homeowners. This breadth means the technician you hire can source specialty equipment like multi-zone systems directly through their contractor account, often with better pricing and warranty support than retail channels.

Customer feedback highlights specific staff members who contribute to the supplier's reputation. Daniel Bridge awarded five stars specifically noting the great staff and overall best supplier experience, while John Bremmer described the location as a great HVAC parts supplier. Earl's two-star review mentioned helpful employees despite concerns about recent pricing shifts. These reviews reflect how the distributor's personnel factor into contractor relationships, professionals who source equipment regularly cite the team's knowledge and availability as reasons to maintain accounts.