Master's Touch LLC

Masters Touch LLC operates in Bend, Oregon as a chimney sweep contractor holding a 5.0-star rating from 127 customer reviews. The company functions as a registered dealer for Sunsetter awnings and maintains CCB# 197928, demonstrating active licensing through the Oregon Construction Contractors Board. Beyond chimney cleaning, their service menu encompasses air duct cleaning, dryer vent cleaning, and awning installations. The team works Monday through Friday from 8 AM to 5 PM, serving residential clients throughout the Bend metropolitan area.

Their chimney cleaning protocol stands out for its thoroughness. The team cleans from the bottom up on open-faced fireplaces, addressing the firebox, damper, smoke shelf, smoke chamber, and brushing the full flue to the top. They guarantee no mess is left behind and include a safety inspection with every cleaning, flagging any areas of concern for the homeowner. For air duct work, they emphasize improved indoor air quality as a primary benefit, particularly for residents managing allergies or asthma. The company also promotes annual dryer vent cleaning as a fire prevention measure, aligning with National Fire Protection Association recommendations.

Customer stories from reviews reveal specific service scenarios. Reviewer Breezy Winters described a second visit with specialized tools for a unique fireplace insert, plus accommodating a daughter's nap schedule on the same day. The team identified a crack on the cap and applied a temporary seal until spring repairs could be arranged. Reviewer Michelle Cross noted clear communication throughout her project involving a poorly installed stove with draft issues, calling the craftsmanship excellent and earning a five-star rating.