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Claim This BusinessPinewood Appliance Repair has served Bend, Oregon and surrounding communities for over two decades, building a reputation as the go-to specialist for household appliance emergencies. With a 4.2-star rating drawn from 29 client reviews, the locally-owned shop operates Monday through Friday from 8 AM to 5 PM, handling repairs across refrigerators, dishwashers, dryers, and ice makers. The team regularly serves homeowners throughout the greater Bend area, including those in the Old Bend, Awbrey Butte, and River West neighborhoods.
What distinguishes Pinewood from independent handymen and big-box service chains is their commitment to repairing appliances that most contractors would dismiss as beyond saving. Their technicians routinely restore refrigerators that are 20 or more years old, including high-end brands like Sub-Zero that many shops refuse to touch due to age or complexity. Several reviewers specifically praised the shop for calling back when competitors did not, and for accommodating urgent requests even when it meant staying past closing time.
Customer stories from verified reviews illustrate this dedication in action. Susan Hoffman described how Pinewood correctly diagnosed her dishwasher problem after another company failed, calling the technicians professional and easy to communicate with. Adam Young noted that three other appliance stores never returned his call about an ice maker failure, but Pinewood scheduled a same-day visit, diagnosed the issue in two minutes, and had him making ice again within the hour. Jennifer Nonweiler, who uses Pinewood for both rental properties and her personal home, summarized the sentiment best: the team stands by their work and does the right thing.
Three of five detailed reviews mention specific repair successes with older appliances, including a 20-year-old Sub-Zero refrigerator and a malfunctioning ice maker. Four reviewers praise the technicians' communication, timeliness, and willingness to accommodate urgent requests, while one negative review cites diagnostic limitations that the homeowner ultimately resolved themselves.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnostic and repair services for standard and high-end refrigerators, including older Sub-Zero units over 20 years old.
Complete dishwasher troubleshooting and repair, from drainage issues to pump and motor failures.
Dryer maintenance and repairs including belt replacement, heating element issues, and component swaps.
Ice maker diagnostics, part replacement, and quick-turn repairs to restore ice production in refrigerators.