Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service in Bend, Oregon, holding a 3.4-star average across 16 customer reviews. The business maintains consistent daily availability from 4 AM to 8 PM, serving residential customers throughout the Bend metropolitan area. While the company carries the Sears brand name, reviewer feedback indicates that service coverage may vary by address, with at least one customer reporting no available agents in their specific area of Bend.
The business distinguishes itself through manufacturer-level diagnostic capabilities for major home appliances, backed by the infrastructure of a national service network. Technician expertise centers on hands-on repair rather than warranty coordination, with customers noting that extended warranty programs through third-party providers can complicate the service process.
Customer experiences reveal a technician named Austin, who appears across multiple positive reviews and receives consistent praise for diagnostic skill, clear communication, and efficient repair completion. One reviewer described a scenario where Austin correctly identified a dishwasher motherboard issue and explained the problem thoroughly. However, other customers reported significant communication breakdowns, including unreturned calls and scheduling difficulties when working through third-party warranty programs.
What Customers Say
Four of eight named reviewers specifically praised Austin's technical skill and communication, while negative reviews consistently cite issues with warranty program coordination and follow-up communication rather than repair quality.
Working Hours
| Sunday | 4 AM–8 PM |
| MondayToday | 4 AM–8 PM |
| Tuesday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
| Saturday | 4 AM–8 PM |
Services
Dishwasher Repair
Diagnostic and repair services for dishwasher mechanical and electronic components including pumps, motors, and control boards.
Refrigerator Repair
Service for refrigerator cooling systems, compressors, and temperature control issues.
Washing Machine Repair
Repair of washing machine drive systems, water inlet valves, and electronic controls.
Dryer Repair
Addressing dryer heating elements, lint buildup, and mechanical drive problems.
Oven and Range Repair
Service for cooking appliance heating elements, ignition systems, and temperature calibration.
Central Air Conditioning
Cooling system repair and maintenance services for residential HVAC systems.
Heating System Service
Repair services for home heating equipment including furnaces and heat pumps.