Sera Custom Integrators

SERA Custom Integrators is a home automation company based in Bend, Oregon, with a perfect 5-star rating drawn from 24 client reviews. The business operates Monday through Friday from 8 AM to 5 PM, offering low-voltage technology design and installation for residential and commercial properties throughout the Central Oregon region. While the company does not disclose its founding year or contractor license number in public records, its established reputation in the Bend area reflects years of continuous operation serving both homeowners and commercial property managers.

What distinguishes SERA from other technology integrators is their commitment to ongoing client support extending well beyond initial installation. Customer reviews highlight their work with premium brands including Crestron for comprehensive home automation controls covering lighting, shades, climate, and entertainment systems, as well as Sonos audio solutions throughout properties. Their two-year project timeline for custom homes demonstrates a willingness to engage in complex, long-term installations. Many reviewers specifically note that SERA continues providing technical support, software updates, and troubleshooting assistance for systems years after installation is complete.

Joe Hutton's review describes a comprehensive two-year engagement at Brasada Ranch where SERA designed, supplied, and installed complete low-voltage infrastructure including Crestron controls for lighting, motorized shades, fireplaces, water features, and driveway heating alongside whole-home Sonos and analog audio systems. Despite the project's complexity spanning multiple technology categories, Hutton notes the team remained professional, responsive, and resourceful throughout. He adds that support continues two years post-move-in, covering technical issues and software upgrades. David Sullivan similarly praises the team's prompt scheduling and deep knowledge spanning products, design, and installation across multiple high-performance custom homes.