Shepherd Heating & A/C

Shepherd Heating & A/C operates as a family owned heating contractor serving Bend, Oregon and the surrounding Deschutes County area. The business holds a 3.9 star rating compiled across 8 customer reviews, with recent feedback highlighting both strong service delivery and documented communication gaps. Reviewers describe the company as reliable and professional, with technicians arriving in marked work vehicles. The company maintains standard weekday hours from 8 AM to 5 PM, Monday through Friday.

Customer reviews provide mixed but detailed accounts of service experiences. Rhonda L describes a extensive renovation project where multiple installation deficiencies required corrective work by another contractor, citing ventilation damage and an unconnected fireplace fan among unresolved items. Conversely, Erin Rifkin praises the team for installing an HVAC system in her home with dependable results, while art himm specifically notes professional and courteous conduct during his service call. Kristin Walker simply describes the experience as awesome. This span of customer outcomes reflects the variable nature of residential heating work where system complexity and home-specific challenges create distinct service trajectories.