Thermal Supply, Inc.

Heating equipment supplier
4.9(7 reviews)
20495 Murray Rd #190, Bend, OR 97701
Thermal Supply, Inc.

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About Thermal Supply, Inc.

Thermal Supply, Inc. operates as a commercial HVAC and refrigeration equipment distributor with a presence in Bend, Oregon, serving contractors and businesses across the Pacific Northwest. The company maintains its corporate headquarters in Seattle's industrial district and holds a strong 4.9-star rating from seven client reviews, reflecting consistent service quality over years of operation. Their Bend location functions as a distribution point for heating and cooling equipment, serving contractors in surrounding communities including Redmond, Sisters, and the greater Deschutes County region.

The distributor distinguishes itself through strategic brand partnerships with Daikin, offering contractors access to one of the industry's leading manufacturers of variable-speed heat pumps and commercial HVAC systems. Their EGIA Distributor Incentive Portal provides contractors opportunities for rebates and rewards through The Navigator program, while their training division hosts HVAC technical certification courses, refrigeration food service training, and business development programs. Thermal Supply also maintains an online parts and equipment store, allowing contractors to access supplies outside standard business hours.

Customer reviews highlight specific technicians who deliver exceptional service. Ric Secor notes that Garth consistently goes the extra mile to find solutions, while Drew Herburger describes the staff as friendly with a welcoming atmosphere. Daniel Savin has patronized the facility for years citing consistently positive experiences, and Dakota Cogburn specifically mentions great customer service. These accounts reflect a team focused on contractor relationships and problem-solving rather than one-time transactions.

What Customers Say

Three of five reviewers specifically name staff members (Garth) or describe personalized service experiences. The single four-star review mentions recent improvement while offering no substantive criticism. The rating of 4.9 from seven reviews indicates overwhelmingly positive contractor relationships despite one minor pricing concern about supply costs.

Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
ThursdayToday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed

Services

Daikin Equipment Distribution

Wholesale distribution of Daikin HVAC systems, variable-speed heat pumps, and commercial heating and cooling equipment for contractors.

Commercial Refrigeration Supplies

Distribution of commercial refrigeration equipment and parts specifically designed for food service and retail applications.

Online Parts Store

Digital platform allowing contractors to browse and purchase HVAC parts, supplies, and equipment outside business hours.

HVAC Technical Training

Certification and continuing education courses for HVAC technicians covering installation, maintenance, and repair procedures.

Contractor incentive Programs

EGIA Distributor Incentive Portal offering rebates, rewards, and travel incentives through the Navigator program for qualified contractors.

Commercial Quote Requests

Formal quotation system for contractors requesting pricing on package HVAC units and commercial installation projects.

Frequently Asked Questions