Crystal Creek
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About Crystal Creek
Crystal Creek operates from Dallas, Oregon, delivering heating, cooling, and refrigeration solutions across the Willamette Valley region. The business holds a 4.4-star average rating drawn from 20 customer reviews, with availability Monday through Friday from 8 AM to 5 PM. They serve residential and commercial clients seeking prompt service for air conditioning, heating, and ice equipment needs. The company maintains a physical presence in Dallas and extends reach to neighboring communities including Monmouth, where they completed a notable school facility repair.
The company distinguishes itself through dual expertise in both climate control and specialized dairy equipment servicing. Reviewers mention their work with traditional and rotary milking stalls as well as robotic dairy systems, a niche offering rarely found among standard HVAC contractors. Their ice dispensing equipment appears throughout the valley, with customers anticipating new pebble ice machine releases. The combination of comfort climate work and commercial dairy refrigeration positions Crystal Creek as a versatile solution for operations requiring both temperature control and food-service-grade cooling.
Customer accounts describe specific service scenarios highlighting their responsiveness. One reviewer recounts a same-day visit to address a non-functioning air conditioning unit at a Monmouth school facility, with the technician arriving promptly to diagnose and repair the issue. Another customer notes difficulty reaching the business by phone and an unresolved ice machine situation that required follow-up. The positive reviews emphasize quality workmanship and reliable service from technicians who arrive prepared to complete repairs correctly on the first visit.
What Customers Say
7 of 8 reviewers award 5 stars, praising same-day responsiveness, quality repairs, and dairy equipment expertise. The single 1-star review cites phone connectivity issues and unresolved ice machine service.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Air Conditioning Repair & Maintenance
Diagnostics, tune-ups, and repairs for residential and commercial cooling systems including emergency same-day service.
Heating System Service
Installation, repair, and maintenance for heating equipment serving homes and commercial facilities.
Ice Machine Sales & Service
Sales, installation, and repair of ice dispensing equipment including newer pebble ice machine options.
Dairy Equipment Servicing
Specialized service for traditional milking stalls, rotary stalls, and robotic dairy systems.
Commercial Refrigeration
Installation and maintenance of commercial-grade cooling systems for food service and agricultural operations.