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Claim This BusinessCool Heat Heating and Cooling LLC has served Eugene and the surrounding Willamette Valley community since establishing operations in the region. The business holds appropriate licensing for HVAC installation and repair work in Oregon, and maintains a 4.1-star average rating compiled across 28 customer reviews. With round-the-clock availability seven days a week, the company handles both emergency heating and cooling calls alongside scheduled maintenance appointments for residential properties throughout Eugene, Springfield, and neighboring communities in Lane County.
The company distinguishes itself through a commitment to transparent diagnostics and straightforward pricing. Multiple reviewers specifically note the owner's hands-on approach during service calls, with careful system evaluation performed before any repair work begins. Rather than pursuing aggressive upselling tactics, technicians explain each finding and provide operational restoration with settings optimized for efficiency and comfort. This customer-first philosophy, combined with knowledgeable service from experienced technicians, has generated strong referral recommendations from satisfied clients.
Homeowners recount specific scenarios illustrating the company's reliability. During a winter heating failure with several inches of snow surrounding the property, the owner arrived early for the scheduled appointment and restored the system without suggesting unnecessary parts replacement. A same-day repair during extreme summer heat addressed a furnace water leak, with the owner completing the fix within hours of the initial call. Reviewers frequently mention the owner's direct involvement and the professional demeanor of service technicians throughout interactions.
21 of 28 reviews award 5 stars, with customers highlighting the owner's personal involvement, same-day response during emergencies, and transparent pricing with no upselling. The single 1-star review cites communication delays during a furnace parts order, while positive feedback consistently references specific technicians and diagnostic thoroughness.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 response for heating and cooling failures requiring immediate attention, including same-day service for system breakdowns.
New furnace installation, system replacement, and upgrade services for residential heating systems.
Air conditioning diagnostics, repair, fan motor replacement, and seasonal tune-up services.
Thorough evaluation of HVAC systems with explained findings before any repair recommendations.
Restoration of failed heating systems during winter emergencies, including settings optimization for efficiency.
Annual maintenance services keeping HVAC systems operating at peak efficiency and extending equipment lifespan.