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Claim This BusinessOxbow Heating & Cooling has earned a strong reputation in Gresham and the surrounding Portland metro area, maintaining a 4.9-star average across 268 verified customer reviews. The company operates around the clock, every day of the week, ensuring residents never face a heating or cooling emergency without access to professional help. Whether it's a furnace failing on a frigid winter night or an air conditioner surrendering during a summer heat wave, Oxbow's team responds when called. This level of availability reflects a company structured around the realities of Pacific Northwest weather, where temperature swings can catch any homeowner off guard.
What distinguishes Oxbow Heating & Cooling from many contractors is their commitment to transparency and follow-through. Several reviewers specifically praised the absence of hidden costs and the team's ability to complete installations within the timeframe originally quoted. The company handles new furnace installations, add-on air conditioning, heat pump systems, and emergency repairs. Technicians arrive when promised, sometimes the very next day, and work continues until the job meets their own standards of quality.
The customer stories reveal a team that goes beyond standard service calls. When Andrea Gehrke's furnace broke down on Christmas Eve, Bryant arrived quickly, diagnosed the issue, and returned with the necessary part at the exact time he promised, restoring warmth to her home on a holiday. Morgan Joe's project involved Dustin Wilson managing the planning and bid with a straightforward, non-pushy approach, followed by Luis and Ethan completing the installation in two days exactly as described. Robert Totten-Wentzel received a new heat pump with a thorough explanation of the system, and his unit runs quietly and efficiently. These scenarios illustrate a company that delivers on commitments consistently.
Every reviewer awarded 5 stars, with no lower ratings appearing in the sample. 3 of 5 reviewers mention same-day or next-day response times, including a Christmas Eve emergency. Transparent pricing and quoted timelines are explicitly praised across multiple mentions, while no reviewer cites hidden costs or unexpected charges.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
New furnace installation including quotes, scheduling, and professional setup.
Add-on AC systems installed alongside new furnaces or as standalone upgrades.
Complete heat pump installation with explanation of operation and efficiency benefits.
24/7 emergency response for furnace and AC failures, including holiday availability.
Diagnostics, tune-ups, and parts replacement to restore and improve system performance.