Eclipse Heating and Cooling

Eclipse Heating and Cooling operates in Hermiston, Oregon as a residential HVAC contractor holding a 4.2-star average across 145 customer reviews. The business maintains around-the-clock availability, meaning a technician can respond to heating or cooling emergencies at any hour, including weekends and holidays. This constant availability distinguishes Eclipse from contractors who limit service to standard business hours, a practical consideration for Hermiston residents facing sudden system failures during extreme summer heat or winter cold snaps.

The company dispatches technicians Isaac and Oscar for service calls, and customer feedback indicates these team members communicate transparently about diagnostic findings and pricing before proceeding with repairs. Reviewers describe both technicians as approachable and willing to answer questions, suggesting a customer-education approach rather than a high-pressure sales model. The business handles both air conditioning and furnace systems, covering the full range of residential climate control needs common in eastern Oregon homes.

Customer narratives reveal specific service scenarios worth noting. During a heat wave, one reviewer described Oscar arriving to assess a failed AC unit, then coordinating with manager Ty to arrange a new system installation the following morning when the repair proved unfeasible. The team additionally identified an electrical issue beyond the HVAC equipment and arranged a same-day fix through a partner electrician. However, negative reviews detail a concerning pattern: a customer described their grandfather being left without heat for multiple days despite scheduled service appointments, and another reviewer reported furnace problems emerging one month after installation requiring a second contractor to resolve.