Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessEclipse Heating and Cooling has been serving Hermiston and the greater Umatilla County area since 2012, building a reputation as a reliable residential HVAC contractor backed by 140 client reviews averaging 4.2 stars. The company operates around the clock, every day of the week, which proves essential in Eastern Oregon where summer temperatures regularly exceed 100 degrees and winter nights plunge below freezing. Owned and operated locally, Eclipse serves homeowners throughout Hermiston, Pendleton, and surrounding communities, handling everything from emergency AC repairs to complete furnace replacements.
What distinguishes Eclipse from other regional contractors is their commitment to transparent communication and rapid response. Multiple reviewers specifically mention technicians arriving the same day during heat emergencies, with one family receiving a complete new system installation within 24 hours of their initial call. The company employs a full team of named service professionals including Oscar, Isaac, and Jesus, each praised for taking time to explain repairs to homeowners and answer questions about equipment operation.
Two customer scenarios illustrate the company's approach. When Kari Harrington's air conditioning failed during an extreme heat wave, Oscar assessed the unit, determined it was unrepairable, and coordinated with manager Ty to provide a competitive quote the same day. Oscar and Isaac returned the following morning to install the new system and resolved an unexpected electrical issue by calling in a partner contractor to complete the work that same day. Similarly, Kolby Currin praised technician Jesus for thorough communication throughout a system tune-up, providing detailed feedback after completing the service. These examples reflect a pattern of treating urgent situations with urgency while keeping homeowners informed throughout the process.
Of 140 reviews, customers consistently praise the friendliness and communication skills of technicians Oscar, Isaac, and Jesus, with multiple reviewers noting same-day arrival during heat-related emergencies. The majority of positive reviews mention upfront pricing and thorough explanations, while a single negative review describes a missed service appointment with an elderly customer that the company has not publicly addressed.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Same-day response for air conditioning failures, including heat wave emergencies and system diagnostics.
Complete new furnace installation with next-day availability for urgent situations.
Annual maintenance including system inspection, cleaning, and performance optimization.
Water heater flushing and maintenance to extend equipment life and improve efficiency.
Round-the-clock emergency service every day of the week for both heating and cooling emergencies.