SERVPRO of Cedar Mill/Oak Hills
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Claim This BusinessAbout SERVPRO of Cedar Mill/Oak Hills
SERVPRO of Cedar Mill/Oak Hills is a water damage restoration contractor based in Hillsboro, Oregon, serving the Tualatin Valley communities of Cedar Mill, Oak Hills, Bethany, and Neaberg. With 174 verified client reviews generating a 4.6-star average, this team operates around the clock, every day of the year, responding to residential and commercial water emergencies across Washington County. The franchise operates under the national SERVPRO brand network, utilizing standardized restoration protocols developed for scenarios ranging from burst pipe incidents to storm-related flooding and sewage backup remediation.
What distinguishes this contractor from typical generalists is their integrated approach to full-structure drying and rebuild coordination. Multiple reviewers describe how the team managed third-party trades, including plumbers and flooring installers, so homeowners faced a single point of contact rather than coordinating multiple contractors themselves. The insurance coordination aspect appears prominently, with Juan Mio Cid specifically noting ServPro "worked well with my insurance company and handled extras, such as storage pod and third-party plumber, so that I didn't have to." This coordination advantage eliminates the logistical burden homeowners typically face during water damage claims.
The review portfolio reveals specific technician engagement that shaped outcomes. Reviewer Brenda Chang notes her restoration initially "got off to a rocky start" with unresolved concerns, then describes how Jordan "really turned things around" by listening to frustration and taking corrective steps. Technician Drew was cited by Kelsey Colt for thorough follow-up visits ensuring the job was complete. For customers facing water damage in the Hillsboro area, these documented resolution stories, particularly during winter pipe freeze events mentioned by multiple reviewers, suggest a team capable of managing both the technical drying process and the communication logistics complex claim situations demand.
What Customers Say
All 7 named reviewers awarded 5-star ratings, consistently praising sub-2-hour emergency response times and clear communication throughout drying and rebuild phases. Negative feedback was not present in the available review sample, though one reviewer noted an initially rocky start with concerns that were later resolved by a named technician.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Water Damage Emergency Extraction
24/7 emergency water removal for flooding from burst pipes, appliance leaks, and storm intrusion, with rapid-response teams.
Structural Drying & Dehumidification
Industrial-grade drying equipment to eliminate moisture in walls, subfloors, and ceiling cavities preventing secondary damage.
Storm Damage Restoration
Response and restoration for storm-related water intrusion affecting garages, storage areas, and living spaces.
Sewage Backup Cleanup
Biohazard-appropriate extraction and sanitization for sewage intrusion events requiring specialized protocols.
Insurance Claim Coordination
Direct documentation and communication with homeowner insurance providers throughout the restoration process.
Contents Restoration & Storage
Furniture and belongings cleaning, drying, and temporary storage coordination during structural work.
Reconstruction Coordination
Management of flooring replacement, painting, andFinish trades through trusted third-party contractor networks.