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Claim This BusinessVilla Heating and Cooling Inc. operates out of Hillsboro, Oregon, serving homeowners across the greater Portland metro area including Beaverton, Tualatin, and the surrounding Willamette Valley communities. With a 4.4-star rating drawn from seven customer reviews, the company has built a local reputation for residential heating and cooling work without the fanfare of national chains. Amanda Johnson and Sara Lee both described their experiences with heat pump and air conditioning installations, suggesting the contractor handles new equipment setups as a regular part of their business.
Reviewers consistently noted Villa Heating took a straightforward approach with customers. Terrence Ball specifically mentioned the contractor was upfront about what he needed, declining to push larger equipment he did not require. This contrasts with experiences some homeowners report with larger HVAC companies. The company also responded to follow-up concerns, sending a technician to check on Amanda Johnson's system after a strange noise developed weeks post-installation.
Terrence Ball's review described a diagnostic visit where honesty about actual needs stood out. Amanda Johnson's scenario showed the company returned to address concerns after the original work was complete. Matt Pullam's one-star review cited incomplete repair work and a lack of response from ownership, representing the sole critical perspective among seven reviewers. Jacki Robbins and brsheare each highlighted punctuality and professionalism as defining traits.
Five of seven reviewers awarded perfect scores, with Amanda Johnson, Sara Lee, Terrence Ball, Jacki Robbins, and brsheare praising installation quality and honest assessments. The single negative review from Matt Pullam described incomplete wire repair and an unresponsive owner. All five-star reviews specifically mention friendly technicians, knowledgeable service, or on-time arrival.
Complete new heat pump systems installed for homes lacking existing cooling infrastructure, including equipment setup and testing.
New AC unit installation for residential properties, with options available based on home size and existing ductwork.
Diagnostic and repair services for heating and cooling equipment, addressing issues like wiring, refrigerant, and component failures.
Ongoing maintenance support including follow-up inspections when homeowners report concerns after initial installation.
Tune-ups and diagnostics for existing heat pump and air conditioning systems to maintain performance.