Charles Point Apartments
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Claim This BusinessAbout Charles Point Apartments
Charles Point Apartments is an apartment complex in Medford, Oregon, offering one-bedroom, two-bedroom, and three-bedroom units including townhome-style layouts with 2.5 baths. The property displays a 3.7-star rating across 43 resident reviews, indicating mixed but notably polarized resident experiences. The complex serves renters in the Medford area seeking proximity to local amenities and employment centers in southern Oregon's Rogue Valley.
Residents have access to amenities including storage units, detached garages, and an online tenant portal for lease management and applications. The property maintains available units across multiple floor plans ranging from 875 to 1,450 square feet. Approval criteria are published for prospective tenants reviewing rental applications.
Named staff members appear positively in reviews, including Cynthia for maintenance responsiveness and D, who resided at Charles Point for eight years citing reliable repair coordination. A reviewer named Sarah Park acknowledged prompt dishwasher repair completed within days. However, multiple reviews cite unresolved concerns including parking limitations, thin wall insulation affecting privacy, deposit disputes, and questions about security camera availability.
What Customers Say
17 residents left 1-star reviews citing security concerns, deposit disputes, or lease termination issues, while 3 residents awarded 5 stars specifically praising maintenance responsiveness from named staff including Cynthia. Positive reviewers describe maintenance completion within days, whereas negative reviewers report no working security cameras and unresolved property concerns.
Services
1 Bedroom 1 Bath Apartments
Single-bedroom units with one bathroom, approximately 875 square feet, available through the rental application process.
2 Bedroom 1 Bath Apartments
Two-bedroom units with one bathroom, suitable for roommates or small families seeking simpler floor plans.
2 Bedroom 1.5 Bath Apartments
Two-bedroom units with 1.5 bathrooms offering slightly increased privacy over standard one-bath configurations.
2 Bedroom 2.5 Bath Townhomes
Multi-level townhome-style units with two full bathrooms, often featuring in-unit laundryConnections.
3 Bedroom 2.5 Bath Townhomes
Larger three-bedroom townhome units spanning approximately 1,450 square feet for families.
Storage & Detached Garages
Additional outdoor storage units and detached garage rentals available for resident use.
Tenant Portal & Online Applications
Digital platform for submitting rental applications, managing lease documents, and contacting management.