Patterson Plumbing Co.

Patterson Plumbing Co. is a Medford-based plumbing contractor with a 4.8-star rating from 12 five-star reviews. The company operates Monday through Friday from 8 AM to 5 PM, providing residential plumbing services to homeowners in Medford and surrounding Jackson County communities. Technicians at Patterson approach every job with what reviewers describe as authentic, customer-first service, taking time to explain options and ensure homeowners feel confident in the work being performed.

What distinguishes Patterson Plumbing Co. is the rapid response and clear communication that reviewers repeatedly mention. Customers report Steve arriving at their homes within 20 to 30 minutes of the initial call, completing repairs in remarkably short timeframes. The company handles urgent situations without the extended wait times that plague other contractors in the area, with one reviewer noting competitors were booked two weeks out while Patterson dispatched help immediately. Technicians combine efficient diagnostic skills with thorough repairs, addressing the immediate problem while improving the overall system.

Reviewers name Steve and Brent frequently, describing specific scenarios where the team exceeded expectations. One homeowner called about a kitchen sink issue at 7 AM, and Steve completed the faucet replacement the same day after the customer purchased a new fixture. Another reviewer with a suspected leak had the problem identified and resolved within 30 minutes. A customer facing a weekend water line issue received a Monday morning callback within 20 minutes and was back in service in under an hour. Liz Pischel's review describes Steve upgrading her shutoff valve configuration under the kitchen sink, adding a dedicated line for the water filter in a solution she calls smart and organized.