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About Patterson Plumbing Co.
Patterson Plumbing Co. is a Medford-based plumbing contractor with a 4.8-star rating from 12 five-star reviews. The company operates Monday through Friday from 8 AM to 5 PM, providing residential plumbing services to homeowners in Medford and surrounding Jackson County communities. Technicians at Patterson approach every job with what reviewers describe as authentic, customer-first service, taking time to explain options and ensure homeowners feel confident in the work being performed.
What distinguishes Patterson Plumbing Co. is the rapid response and clear communication that reviewers repeatedly mention. Customers report Steve arriving at their homes within 20 to 30 minutes of the initial call, completing repairs in remarkably short timeframes. The company handles urgent situations without the extended wait times that plague other contractors in the area, with one reviewer noting competitors were booked two weeks out while Patterson dispatched help immediately. Technicians combine efficient diagnostic skills with thorough repairs, addressing the immediate problem while improving the overall system.
Reviewers name Steve and Brent frequently, describing specific scenarios where the team exceeded expectations. One homeowner called about a kitchen sink issue at 7 AM, and Steve completed the faucet replacement the same day after the customer purchased a new fixture. Another reviewer with a suspected leak had the problem identified and resolved within 30 minutes. A customer facing a weekend water line issue received a Monday morning callback within 20 minutes and was back in service in under an hour. Liz Pischel's review describes Steve upgrading her shutoff valve configuration under the kitchen sink, adding a dedicated line for the water filter in a solution she calls smart and organized.
What Customers Say
All twelve reviewers award five stars, with multiple customers emphasizing the company as their permanent contact for plumbing needs. Six reviewers specifically mention Steve by name, praising his diagnostic speed and respectful communication. Response time appears as a consistent differentiator, with three reviewers describing 20 to 30 minute arrivals or same-day service that competitors could not match.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Kitchen Sink Repair & Faucet Replacement
Diagnosing sink drainage issues and installing new faucets, with one reviewer describing a same-day replacement completed efficiently.
Leak Detection & Repair
Locating hidden leaks and performing repairs. Reviewers report Steve found leaks within 30 minutes and fixed them quickly.
Shutoff Valve Service
Repair or replacement of shutoff valves under sinks, with one review describing an upgraded dual-valve configuration.
Water Line Repair
Addressing water line breaks or malfunctions. Tony J's review describes a water line repair completed in under an hour.
General Plumbing Diagnostics
Assessing plumbing problems and recommending solutions. Multiple reviewers praise the clear explanations provided before work begins.
Emergency Plumbing Response
Rapid response for urgent plumbing issues. Reviewers note faster arrival times compared to other local contractors.