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Claim This BusinessWatts Heating & Cooling has served the Milwaukie community as a family-owned HVAC contractor, earning a 4.9-star rating across 1,307 reviews. As a certified preferred contractor with NW Natural Gas, the company handles furnace and air conditioning replacements, gas appliance conversions, and routine system maintenance for homeowners throughout the Portland metro area. The team operates Monday through Friday from 8 AM to 4 PM, providing scheduled service calls and same-day emergency response for heating and cooling emergencies.
What distinguishes Watts Heating & Cooling is the meticulous approach their technicians bring to every job. Reviewers consistently note that crews arrive prepared, work without rushing through tasks, and take visible pride in completing installations to a high standard. The company specializes in full-system replacements, including coordinated installations of furnaces, water heaters, ranges, and outdoor gas outlets. Their status as an NW Natural Gas certified installer means they navigate regional permitting and safety requirements directly, handling the paperwork that often delays larger projects.
Customer stories from recent reviews name specific technicians who delivered exceptional service. Derek and Chael completed a full-day furnace replacement for one homeowner, working from 8 AM to 4 PM while also recommending an improvement that prevented future problems. Luke arrived same-day when a household had no heat, troubleshooting the thermostat and teaching the homeowner how to identify potential furnace and AC issues. These named experiences reflect a company that treats each home as a priority rather than a routine job.
All five detailed reviews award five stars, with four specifically praising technicians by name. Three reviewers highlight same-day emergency service, while two mention the crew stayed on schedule during multi-day installations. Customers consistently note fair pricing and clear communication about costs before work began.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Complete furnace installation including removal of old units over 25 years old, with same-day emergency replacement available.
AC diagnostics, repair, and preventive maintenance including thermostat troubleshooting and system optimization.
Full-scope gas conversions installing furnaces, water heaters, ranges, stoves, and outdoor gas outlets in one project.
Same-day response for heating failures and other HVAC emergencies, with technicians carrying common parts.
Evaluating older systems for safety concerns, gas leaks, and components nearing end of service life.