American Electric Service
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Claim This BusinessAbout American Electric Service
American Electric Service is a third-generation, family-owned electrical contractor that has operated continuously for over three decades in Oregon s Willamette Valley. The company holds state license CCB #101587 and currently maintains a 4.5-star rating derived from eight customer reviews. Their primary service footprint encompasses Newberg, Portland metro, Hillsboro, Tigard, Tualatin, Sherwood, McMinnville, Lake Oswego, and Beaverton. The business operates from two regional phone lines serving Portland Metro (503-670-8383) and Yamhill County (503-537-2121), with round-the-clock availability for electrical emergencies. This contractor primarily serves residential homeowners although commercial project capabilities are listed.
What differentiates American Electric Service from typical independent electricians is their sustained community presence built through decades of repeat customers and name-based service requests. The company emphasizes transparentdiagnostics, explaining issues thoroughly so homeowners understand what work their systems require. Their 24/7 emergency response means calling at 10 p.m. on a holiday weekend produces the same attention as a Tuesday morning appointment. They handle both routine installations and urgent repairs including electric panels, generators, surge protection systems, hot tub and spa wiring, and lighting retrofitting projects spanning new construction and existing home upgrades.
Customer reviews reveal two technicians identified by name handling distinct emergency scenarios. Dave answered a distressed call from a food truck operator experiencing electrical failure, arrived within one hour, diagnosed the malfunction, and restored operations in ninety minutes preventing lost business income. On a separate emergency, David arrived same-day to diagnose a well pump circuitfailure causing repeated breaker trips, installing temporary power so the household would not go without water during a post-holiday weekend when other contractors remained unavailable. Both reviews emphasize clear communication about the problem and solution alongside rapid response.
What Customers Say
Six of eight reviewers award five stars, citing rapid same-day arrival, thorough explanation of problems, and fair pricing. Negative feedback originates from one reviewer unable to reach the contractor by phone despite multiple messages. Named technicians Dave and David appear across positive emergency-service reviews, with customers specifically requesting them for future electrical needs.