Chehalem Property Management, LLC

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About Chehalem Property Management, LLC
Chehalem Property Management operates as an independent, family-owned property management company serving the Willamette Valley communities of Newberg and McMinnville, Oregon. With a rating of 3.6 stars drawn from 48 customer reviews, the company manages residential rentals and works directly with both property owners seeking tenant placement and residents searching for housing in the area. The Newberg office is located at 2303 D Portland Road, while a secondary rent dropbox operates at 1900 Highway 99W in McMinnville. The business maintains standard weekday hours from 9 AM to 5 PM, closed on weekends.
What distinguishes Chehalem Property Management is its stated commitment to core values of good stewardship, honor, and follow-through, a philosophy visible across both owner and tenant portals on their website. The company offers integrated services including online rent payment, maintenance request submission, property listings viewing, and resource access for both landlords and renters. Their digital platform through Appfolio enables streamlined communication and transaction handling for managed properties.
Customer feedback reveals mixed experiences. Reviewers Samantha and Chris praise staff members like Denise for quick maintenance response and respectful communication, with one tenant noting the team handled an emergency relocation situation with compassion and without charging fees. However, reviewer Corinne details a contentious exit process involving deposit deductions and cleaning charges, advising future tenants to document condition thoroughly before move-in. The pattern across reviews suggests responsive maintenance service but potential friction around deposit return procedures.
What Customers Say
Positive reviews (4 of 5-star ratings) highlight compassionate staff and quick maintenance response, while negative reviews cite exit procedure disputes and deposit deduction concerns. Three named staff appearances (Denise, Tyler) across reviews show varied customer interactions.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Property Management for Owners
Full-service property management including tenant placement, rent collection, and maintenance oversight for landlords.
Tenant Placement
Listing and showing available rentals, processing applications, and matching tenants to appropriate properties.
Rent Collection
Online rent payment processing through digital portal with multiple payment options.
Maintenance Coordination
Handling maintenance requests and coordinating repairs for managed properties.
Property Listings
Displaying current available rentals on their website for prospective tenants.
Owner Portal Access
Digital tools for property owners to track financial performance and tenant information.