Polar Heating & Cooling

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About Polar Heating & Cooling
Polar Heating & Cooling operates as a family-owned HVAC contractor serving Portland, Oregon, and surrounding communities including Oak Grove. With a perfect 5-star rating across 112 verified reviews, the company has established itself as a trusted name in residential heating and cooling. Their technicians hold proper licensing and carry insurance, delivering both installation and repair services around the clock, every day of the week. Whether handling routine maintenance or responding to system failures, the team approaches each job with the same commitment to quality workmanship.
What distinguishes Polar Heating & Cooling is their dedication to transparency and long-term customer peace of mind. The company backs all new system installations with a 10-year parts and labor warranty, a coverage duration that multiple reviewers confirmed exceeded what competing contractors were offering. They also include a 1-year satisfaction guarantee, allowing homeowners to request adjustments if the performance does not meet expectations. Their service menu covers all major HVAC equipment types, from traditional split systems to mini-split configurations and heat pumps, supporting all major brands. Additionally, their indoor air quality solutions address concerns beyond simple temperature control, helping customers improve the air circulating throughout their homes.
Customer experiences illustrate the team's approach to complex challenges. One homeowner recounting a December 2025 installation praised how the crew completed a full system swap, air handler and heat pump, in just two days while maintaining heat for the family throughout the process. Another review highlighted technician Cesar's attentiveness when he discovered a heating duct that had detached in the crawlspace, heating the empty space rather than the home; he resolved the issue on-site with parts already available. A third customer described working with Mico through virtual consultations, appreciating how the estimate process included detailed calculations to ensure proper equipment sizing for their specific house.
What Customers Say
All 112 reviews carry a 5-star rating, with customers consistently praising technician responsiveness, thoroughness during estimates, and the 10-year warranty coverage that exceeds what competitors advertise.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Replacement
Diagnosis, compressor repair, coil cleaning, and full system installation for cooling restoration.
Heating & Furnace Service
Gas and electric furnace repair, heat exchanger replacement, and new unit installation.
Heat Pump Systems
Heat pump repair, replacement, and new installations including remote zoning configurations.
Ductwork Services
Duct sealing, repair, and new duct installation ensuring proper airflow throughout homes.
Indoor Air Quality
Solutions addressing airborne contaminants and ventilation for healthier home environments.
Thermostat & Control Systems
Thermostat replacement, upgrade, and smart control integration for system management.
Preventive Maintenance
Seasonal tune-ups, condenser coil cleaning, and component inspection to extend equipment life.