Hero's Heating & Air LLC

Hero's Heating & Air LLC operates as a family-owned HVAC contractor serving residential and commercial clients across Southern Oregon, including Phoenix, Medford, and surrounding communities. With more than two decades of hands-on experience, the company has built its reputation on honest diagnostics, transparent communication, and workmanship backed by genuine pride in the trade. The team holds appropriate licensing for Oregon and maintains a strong presence in the local market, evidenced by 57 verified customer reviews that consistently award the business a 4.9-star average rating.

What distinguishes Hero's from other regional contractors is their commitment to same-day emergency response paired with a dealer partnership in Rheem equipment. The company handles mini split installations, full system replacements, and new construction HVAC projects, with particular expertise in navigating the unique cooling demands of Southern Oregon's summer climate. They also provide duct work, venting services, and routine maintenance, serving both homeowners and property managers with flexible scheduling and clear quotes before work begins.

Reviewers consistently highlight specific team members, including Matt, Chris, and Cameron, who have resolved issues ranging from same-day AC failures during heat waves to complex furnace diagnostics. One Medford homeowner described how Hero's arrived within 24 hours and diagnosed a problem another contractor missed, while another customer in Phoenix recalled a 10-minute repair that saved a family during a 95-degree afternoon. The company also assists clients navigating home warranty claims, demonstrating willingness to coordinate with third-party insurers.