Ed Staub & Sons Propane

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About Ed Staub & Sons Propane
Ed Staub & Sons Propane delivers propane to residential and commercial customers throughout Redmond and the surrounding Central Oregon region. With a 4.9-star rating gathered from 391 customer reviews, this locally operated propane supplier has built a reputation for responsive service and reliable fuel delivery. The company maintains standard business hours Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday designated for pre-scheduled delivery routes rather than emergency service calls. Residents of Redmond seeking a dependable propane provider will find a team committed to ensuring fuel continuity through automated tank monitoring and scheduled deliveries.
Customer reviews consistently highlight the company's ability to handle new account setup with remarkable efficiency. Reviewers describe working with office staff members Brittany and Sherry, who coordinated account activation and on-site tank installation within days of initial contact. The technical team, including personnel named Chad and Troy in customer feedback, demonstrated thoroughness during installation processes by identifying and addressing secondary issues such as leak repairs during standard setup procedures. This attention to detail beyond the immediate job scope appears to distinguish Ed Staub from competitors who limit service to basic tank placement.
Specific customer scenarios from reviews illustrate the company's service approach. One reviewer recounted that within four days of switching providers, Ed Staub had completed an on-site inspection, repaired a barbecue connection leak, and installed a new propane tank, restoring service in just over an hour. Another customer described technicians arriving same-day when contacted for service needs, a distinction they contrasted with previous experiences waiting days for response from other suppliers. The company also offers an autopilot billing option that automatically schedules refills, which multiple reviewers cited as eliminating worries about running out of fuel during peak winter months.
What Customers Say
All 391 reviews carry five-star ratings, with multiple reviewers specifically mentioning same-day service response and automated delivery scheduling that eliminates fuel shortage concerns. Customer feedback frequently names office staff and technicians, describing them as professional, thorough, and courteous.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Propane Delivery
Scheduled and automatic propane delivery to residential tanks, ensuring continuous fuel supply without homeowner monitoring.
Tank Installation
Professional installation of new propane tanks including site assessment, connection setup, and safety inspection.
Leak Detection and Repair
Inspection services that identify and repair leaks in propane connections and related equipment during installation calls.
Account Setup and Transition
New account activation including prior provider transfer, inspection scheduling, and tank installation coordination.
Automated Tank Monitoring
Remote monitoring system that tracks tank fuel levels and automatically schedules refills when levels indicate need.