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About PenPac RV
PenPac RV operates as a specialized RV repair shop serving the Redmond, Oregon community and surrounding areas. The business holds a 4.4-star rating derived from 14 customer reviews, indicating consistent service quality that resonates with regional RV owners. This independent shop focuses on mobile repair services, bringing expertise directly to customers rather than requiring them to transport damaged vehicles to a centralized facility.
The shop distinguishes itself through capability breadth, handling work that ranges from routine appliance installations to collision-damaged RVs requiring structural attention. Reviews reference solar power system work, fiberglass repair, and component replacements including refrigerators, air conditioners, windows, and hatch doors. The business accepts shipments directly, allowing customers to ship new equipment to the shop for professional installation upon arrival.
Customer accounts describe specific resolution scenarios. One reviewer needed a refrigerator and air conditioner installed in a truck camper within a single day, and the team completed the work on schedule. Another customer with a damaged fiberglass end cap received repair work so precise that the restoration became invisible. A third reviewer described the technician arriving after regular work hours to begin repairs immediately after quote acceptance.
What Customers Say
Four of five detailed reviewers awarded 5-star ratings, citing fair pricing, completed-on-time delivery, and craftsmanship invisible upon finished work. The sole 1-star review describes a three-year delay on a hatch door repair, with the customer reporting repeated unfulfilled promises. Positive reviews specifically mention the technician by name and describe same-day or next-day service availability.
Services
RV Appliance Installation
Installation of refrigerators, air conditioning units, and other factory-built RV appliances. Reviewers describe shipping new equipment directly to the shop for install.
Fiberglass Repair
Structural and cosmetic fiberglass repair for camp trailers and truck campers. Reviewers report invisible restoration results.
Solar Power System Installation
Custom solar power system design and installation for RV applications. Referenced in customer reviews.
Collision Damage Repair
Structural repair for RVs damaged in accidents. The shop handles both minor and significant collision damage.
Mobile RV Repair
On-site repair services that bring the workshop to the customer, eliminating the need to transport damaged vehicles.
RV Window Replacement
Window and hatch door replacement services. One reviewer had a window replaced after initial fiberglass repair.