Quality Heating

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About Quality Heating
Quality Heating serves Redmond and the broader Central Oregon region as a dedicated HVAC contractor, earning a 4.8-star rating across 172 customer reviews. The company maintains standard weekday operations with availability Monday through Thursday from 8 AM to 5 PM, Friday from 8 AM to 4 PM, and Saturday and Sunday by appointment. Homeowners throughout Redmond and nearby communities turn to this contractor for both routine maintenance and complex installation projects, with reviewer feedback consistently noting professional conduct and clear communication throughout service calls.
This contractor distinguishes itself through the depth of customer relationships built over extended periods. Reviewers describe experiences ranging from new mini-split installations to furnace repairs, with particular emphasis on technicians who take time to explain system details and answer homeowner questions. The team handles equipment across various brands and configurations, with customer stories mentioning both standard heating systems and ductless mini-split solutions.
Customer feedback highlights specific team members including Rick Larrabee and Cordell, both described as knowledgeable professionals who arrive on time and maintain clear communication. One reviewer recounts a furnace issue resolved efficiently, while another details nearly two decades of consistent service for both residential and commercial properties. A single negative review cites a filter installation error and customer service concerns, representing the sole deviation from otherwise five-star feedback.
What Customers Say
Five of five detailed reviews award five stars, with technicians Rick Larrabee and Cordell specifically praised for on-time arrival and clear communication. The single one-star review identifies a filter installation error and concerns with customer service response, representing 20% of available feedback.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | Closed |
| Saturday | Closed |
Services
Heating System Installation
New furnace and heating system installation for residential and commercial properties, with technician explanations of system operation.
Cooling & AC Services
Air conditioning installation, repair, and maintenance services for Central Oregon homes and businesses.
Mini-Split Systems
Ductless mini-split installation and setup, including detailed homeowner orientation on system controls.
Furnace Repair
Emergency furnace repair services with same-day response availability reported by reviewers.
Preventive Maintenance
Regular HVAC maintenance and tune-ups to extend system lifespan and maintain efficiency.
System Diagnostics
Comprehensive system diagnostics to identify issues before they require major repairs.