Burge & Sons Heating and Air Conditioning LLC
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About Burge & Sons Heating and Air Conditioning LLC
Burge & Sons Heating and Air Conditioning LLC is a family-owned HVAC contractor based in Salem, Oregon, specializing in residential heating and cooling systems. With a perfect 5.0-star rating across 39 verified customer reviews, the company has built a strong reputation for reliable service in the Willamette Valley. The business primarily serves homeowners in Salem and the neighboring community of Newberg, providing both routine maintenance and emergency repairs.
What distinguishes Burge & Sons from larger HVAC operations is Jeremy Burge's hands-on approach to every service call. Multiple reviewers note that Jeremy was the only contractor to answer the phone and respond quickly when other companies failed to return calls. Customers consistently describe receiving honest recommendations, technicians take time to explain what components are in good condition versus what actually needs attention, avoiding unnecessary upsells.
Local homeowners share specific experiences that highlight the company's responsiveness. When Jake Mckimmy's central heat pump failed during Salem's first cold snap, Jeremy arrived within the hour, diagnosed the issue, and had the necessary part on hand to complete the repair the same day. Ron and Glenda Rainwater note that Jeremy restored their heat pump faster than larger competitors could even respond, praising his clear communication with older customers.
What Customers Say
All 39 customer reviews award 5 stars, with reviewers frequently praising Jeremy Burge's same-day arrival, honest assessments, and willingness to educate homeowners about their systems. Multiple customers specifically mention the company answered when other contractors did not, highlighting superior responsiveness.
Services
Heat Pump Repair & Installation
Diagnosis and repair of heat pump systems, with same-day service and parts often carried on-site for immediate fixes.
Furnace Maintenance & Repair
Annual furnace tune-ups, cleaning, and repair services to ensure heating system reliability through winter.
Air Conditioning Service
AC repair and maintenance including system tune-ups and performance checks before summer heat arrives.
Emergency HVAC Repairs
Urgent response for heating and cooling failures, with reviewers noting hour-long arrival times during critical breakdowns.
System Inspections & Tune-Ups
Comprehensive inspections showing homeowners which components are in good shape and what needs attention.