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About Chase Plumbing
Chase Plumbing operates as a locally owned plumbing and drain service provider in Salem, Oregon, holding a 5.0-star rating across 28 verified customer reviews. The company specializes in residential and commercial plumbing solutions, offering services ranging from routine fixture repairs to complex repiping projects and emergency callouts. Homeowners throughout the Willamette Valley can access their assistance for leaky faucets, faulty toilet systems, water heater issues, and comprehensive pipe diagnostics.
What distinguishes Chase Plumbing from typical contractor experiences is their commitment to transparent communication and thorough job-site cleanup. The team arrives with specialized equipment including hydro jetting tools capable of restoring pipes to original condition, and they provide electronic payment options for homeowner convenience. Their partnership with Chase Excavation enables coordinated handling of underground pipe work and large-scale excavation projects that other area contractors must sub out to third parties.
Reviewers consistently highlight specific positive experiences: Pete Varga described same-day arrival for a supply line replacement between his meter and home, noting the team used boring equipment to install the new line and personally pressure-washed the work area afterward. Nicholas Kapple appreciated their responsiveness when dealing with a major leak in an older home, with the technician arriving the next day to diagnose and repair the issue. Multiple reviewers specifically mention the technician's communication style and respect for maintaining a clean living space during repairs.
What Customers Say
All 28 reviews carry 5-star ratings, with recurring praise for same-day emergency response, transparent estimates before work begins, and respectful job-site cleanup practices. Reviewers across both residential and commercial projects cite the team's ability to handle complex situations like flooded crawl spaces, commercial water heater installs, and main line clogs that required specialized equipment.
Services
Plumbing Repairs & Fixture Installation
Leaky faucet replacement, faulty toilet repair, and general fixture installation for kitchens and bathrooms.
Drain Cleaning & Hydro Scrubbing
Preventative drain maintenance using hydro jetting to clear clogs and restore pipe function long-term.
Water Heater Services
Replacement and installation of standard and commercial water heater systems.
Emergency Plumbing
After-hours response for urgent issues like major leaks, supply line failures, and flooding.
Pipe Replacement & Repiping
Full repipe projects and supply line replacement using boring equipment for underground installs.
Plumbing Inspections & Consultations
Diagnostic inspections to identify corrosion, leaks, blockages, and failing fixtures before damage occurs.
WaterSense Fixture Upgrades
Installation of WaterSense-labeled toilets and fixtures that reduce water usage and lower utility costs.
Excavation & Underground Services
Coordinated excavation work through partner Chase Excavation for underground pipe and sewer line projects.