DiMartino's 5 Star Heating & Air Conditioning

DiMartino's 5 Star Heating & Air Conditioning has served Salem-area homeowners for more than 15 years, earning a perfect 5-star average across 77 reviews. As an Oregon State CCB-licensed, EPA-certified, and fully insured contractor, the family-owned company operates around the clock for both emergency breakdowns and scheduled maintenance. From its base at 270 Elma Ave NE in Salem, technicians respond throughout the city and into surrounding Marion County communities including Hayesville, Four Corners, and Fruitland, typically arriving within two hours for urgent calls. The company holds an A+ rating with the Better Business Bureau and serves residential and commercial customers across ZIP codes 97301 through 97317, maintaining the same transparent pricing structure regardless of when service is required.

A key differentiator for DiMartino's is its commitment to accessible cooling and heating for Salem homeowners. As an Energy Trust of Oregon Trade Ally, the company helps customers access cash incentives when upgrading to energy-efficient systems. Financing options include 0% APR for qualifying purchases, and the company backs every job with match-or-beat pricing and upfront quotes before any work begins. The $16.67 monthly maintenance plan bundles two annual tune-ups with a 20% discount on repairs and priority scheduling. No overtime charges apply for after-hours emergencies, meaning weekend and holiday breakdowns cost the same as weekday service calls.

Reviewers repeatedly name technician Chris as the reason for their satisfaction, noting his same-day availability and clear explanations. Hannah Fouts-Sparks called Chris professional and honest, while Anissa Carmona described him as knowledgeable about her specific unit and fair on pricing. When Max G needed a new AC unit installed, Chris and office coordinator Jocelyn made the process simple. Cody received a same-day furnace diagnosis after calling, and Daniel Fox credited Chris for responding promptly during a cold stretch when nighttime temperatures dropped into the 20s. Kate Johannson, who has used multiple Salem HVAC companies, now considers DiMartino's her go-to after Chris fixed her furnace on the spot with reasonable pricing.