Heavy Metal HVAC llc

Heavy Metal HVAC LLC operates as an HVAC contractor serving Salem, Oregon, and surrounding communities. The business holds a perfect 5-star rating accumulated across 37 client reviews, reflecting consistent delivery of quality service. Multiple reviewers mention receiving whole-home heating and cooling system installations, furnace replacements, and heat pump setups. The contractor appears to focus on residential projects, with several customers noting they discovered the company after unsuccessful attempts with other providers.

What distinguishes this contractor is the emphasis on transparent communication and honest recommendations reported across multiple reviews. Reviewers specifically mention Mitsubishi mini-split installations, suggesting the business handles variable-speed heat pump systems. One client noted the technician explained heat pump and air handler costs without attempting to upsell unnecessary equipment, describing the approach as honest and straightforward. Several customers contrasted their experience with other contractors, noting this team presented options in understandable terms and allowed homeowners to make informed decisions.

Customer stories from reviews highlight specific scenarios including same-day consultation for heat pump installations and furnace installations in locations where no prior system existed. Reviewers describe working with Chad and mention his son assisted on at least one installation. One client noted the technician secured permits, scheduled inspections, and handled installation for a new furnace in a home that lacked existing infrastructure. Another reviewer mentioned the team arrived promptly and completed work during a period of extreme heat. The contractor handled permit acquisition and inspection coordination according to multiple customer accounts.