Jet Industries, Inc.

Jet Industries, Inc. operates as a construction and electrical contractor serving Salem, Oregon and surrounding communities with a rating of 3.9 stars across 104 customer reviews. The company maintains standard business hours Monday through Friday from 7:30 AM to 4:30 PM, with weekend service unavailable. Based on reviewer accounts, Jet Industries handles both residential and light commercial projects, specializing in electrical repairs, heating system work, and lighting conversions in homes dating to the 1940s.

Joanne Robinson's five-star review describes Tony arriving the same day during snowy, icy conditions to resolve a breaker issue that had left her without heat. She notes Tony and Anthony demonstrated patience and professionalism, taking time to explain complex electrical problems in her older home. The reviewer specifically praises electrical services manager Shawn for responsive scheduling and clear communication. However, negative reviews cite scheduling delays and communication gaps between office staff and field technicians, with one customer reporting four return visits to complete a heat repair.

Reviewers name specific technicians including Tony, Anthony, and Shawn, describing scenarios ranging from same-day emergency calls during winter storms to multi-visit repairs on challenging older properties. Michael Hecht's review, dated July 2022, describes a serious incident involving property damage and security concerns that resulted in a one-star rating. Daniie Dalton also reported a one-star experience citing communication failures. The contrast between negative one-star accounts and positive five-star feedback suggests quality varies by job complexity and assigned technician.