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Claim This BusinessLorens Heating and Air has kept Salem residents comfortable since 1973, making it one of the Willamette Valley's most established HVAC contractors. With 48 reviews earning a 4.8-star rating, the company serves Salem and surrounding communities with heating repair, air conditioning installation, heat pumps, and indoor air quality solutions. Their 24/7 emergency line handles urgent calls year-round, and their fleet is radio dispatched for rapid response.
What distinguishes Lorens Heating and Air is their Carrier Factory Authorized Dealer status, which grants access to premium equipment and specialized training. The company offers a full range of products including furnaces, ductless heat pumps, geothermal systems, and smart thermostats. Their technicians can address older homes in historic Salem neighborhoods that often present unique ductwork and insulation challenges.
Customer reviews name specific technicians who deliver consistent results. Jeff earned high praise for furnace repair work, with one homeowner calling him awesome and highly recommending him. Geoff arrived within two hours of a same-day call and resolved an AC issue promptly. Another reviewer described a cold-day furnace emergency where Lorens dispatched someone right away, fixing the problem quickly.
Across 48 reviews, Lorens Heating and Air holds a strong 4.8-star rating. Technicians Jeff and Geoff appear repeatedly in positive reviews, with customers noting their knowledge, friendliness, and fast response times. One negative review from a long-term customer cited a pricing discrepancy where a diagnostic fee was added after initial consent, contrasting with the otherwise praised transparency.
Furnace repair, new furnace installation, and heating maintenance for Salem's cold winters.
Air conditioning repair, AC installation, and seasonal maintenance to handle summer heat.
Heat pump installation and repair, including ductless systems for flexible zoning.
New ductwork installation and repair, addressing issues in older Salem homes.
Humidifiers, dehumidifiers, and air filtration to improve home air quality.
Fireplace insert installation for supplemental heating and aesthetic upgrades.
24/7 emergency repairs for heating and cooling system failures.