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About New Era Heating and Cooling LLC
New Era Heating and Cooling LLC is a licensed HVAC contractor serving Salem, Oregon and surrounding communities in the Willamette Valley. With a perfect 5.0-star rating across seven client reviews, this locally-operated business has built its reputation on dependable heating and cooling solutions for residential homeowners. The team specializes in new AC installations, system servicing, and routine maintenance, delivering results that keep Salem homes comfortable through the region's hot summers and damp winters.
What distinguishes New Era Heating and Cooling from other contractors in the area is their straightforward pricing approach paired with technical thoroughness. Reviewers consistently note that estimates are fair and transparent, with no surprise line items after the work begins. The technician conducts comprehensive inspections before declaring a system operational, ensuring each component meets performance standards before considering the job complete. This methodical approach reflects genuine professionalism rather than rushed service.
Homeowners in Salem who have worked with New Era Heating and Cooling report specific positive outcomes. Jose Chavez's review highlights that his house now stays warm after the installation, with fair quotes and professional service throughout. Christian, the lead technician mentioned by name in a five-star review, delivers quality work at competitive rates. Shawn Lake's experience particularly stands out, the service met every expectation from arrival through completion, with reasonable pricing and a recommendation that the homeowner freely offers to neighbors. These detailed accounts from actual clients demonstrate the hands-on expertise a homeowner can expect when scheduling service.
What Customers Say
All seven reviews award five stars, with four clients specifically mentioning fair or reasonable pricing. Two reviewers highlight professional conduct and thoroughness, one noting a complete inspection before system approval, another emphasizing punctual arrival and knowledgeable service. Pricing transparency and technical professionalism emerge as the dominant themes across client feedback.
Services
AC Installation
New cooling system installation for residential homes, with professional team handling setup and optimization.
Heating System Installation
Warm air heating installation and setup, ensuring comfort through Oregon's winter months.
HVAC Maintenance & Servicing
System inspection, tune-ups, and optimization to maintain peak performance throughout the year.
AC Repair
Diagnostic assessment and repair services for cooling systems not performing optimally.
Heating Repair
Repair services for heating systems experiencing operational issues or reduced efficiency.
System Inspections
Thorough component-level inspections ensuring all parts meet performance standards before job completion.