Sure Flame LLC

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About Sure Flame LLC
Sure Flame LLC operates as a specialized heating and fireplace contractor in Scappoose, Oregon, holding strong credentials within the local market. With a 4.9-star rating aggregated from 105 verified customer reviews, the company demonstrates consistent service quality that has earned trust throughout the community. The business maintains standard weekday hours Monday through Friday from 9 AM to 4 PM, serving residential customers across Scappoose and surrounding areas of the Portland metro region. This locally-established contractor focuses primarily on gas fireplace systems, offering repair, maintenance, and diagnostic services that keep homes safe and comfortable during the Pacific Northwest heating season.
What distinguishes Sure Flame from general HVAC companies is their targeted expertise with enclosed gas fireplaces and heating systems. Customer reviews consistently highlight thorough craftspersonship, with technicians taking time to explain issues, clean workspaces after repairs, and add personal touches that improve unit performance. The team includes named specialists such as Aiden and Elijah, whose work has been described as meticulous and efficient. Rather than offering broad HVAC categories, this contractor concentrates on specific fireplace services where they have demonstrated competency, building referral relationships with neighbors who recommend their services.
Customer stories from reviews reveal the practical value this contractor provides. Aiden arrived early for a scheduled visit, quickly diagnosed a system issue, performed repairs, fully tested the unit, and even improved the fireplace's ambiance as a final touch. Elijah identified and removed a spider obstruction causing improper fireplace function within an hour, then educated the homeowner on proper usage. Another technician discovered an unused remote control hidden inside an enclosed fireplace during routine maintenance, ensuring the system operated safely. These scenarios illustrate technical problem-solving ability and attention to detail that reviewers consistently praise.
What Customers Say
All six featured reviewers award 5 stars, with three specifically naming technicians Aiden and Elijah who performed repairs. Customers consistently mention thorough explanations, diagnostic skill, and post-service cleanup as positive highlights. No negative reviews appear in the sampled feedback.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–4 PM |
| Tuesday | 9 AM–4 PM |
| Wednesday | 9 AM–4 PM |
| Thursday | 9 AM–4 PM |
| Friday | 9 AM–4 PM |
| Saturday | Closed |
Services
Gas Fireplace Repair & Troubleshooting
Diagnostic services to identify and resolve operational issues including flame problems, ignition failures, and component malfunctions.
Fireplace Cleaning & Maintenance
Thorough cleaning and adjustment of enclosed gas fireplaces including inspection of components and safety systems.
Fireplace Part Replacement
Replacement of faulty switches, burners, ignitors, and other internal components using appropriate manufacturer parts.
System Testing & Quality Verification
Post-repair testing to confirm proper operation, flame behavior, and safe functionality after service completion.
Customer Education & Usage Guidance
Technicians educate homeowners on proper fireplace operation, maintenance schedules, and safety considerations.