24/7 Heating & Cooling

24/7 Heating & Cooling operates as a residential HVAC contractor based in Tigard, serving the greater Portland metro area including Beaverton, Lake Oswego, and Tualatin. The company maintains round-the-clock availability across all seven days, offering emergency repair alongside planned installations and routine maintenance. With 19 verified customer reviews yielding a 4.4-star average rating, this owner-operated business has built its reputation on transparent diagnostics and upfront estimates for both new equipment and repair scenarios.

What distinguishes this contractor is the direct involvement of the owner, not a salesperson, on every estimate and project. Ben, the proprietor, personally visits homes to assess furnace and cooling systems, explaining findings without upselling pressure. Several customers specifically note that unexpected issues discovered during installation did not result in additional charges, reflecting a commitment to the original quoted price. The team handles complete furnace and air conditioning installations, prioritizing clear communication about timelines and what homeowners can expect at each stage.

Customer narratives reference specific technicians by name, with Ben and Brad handling installations and service calls. One reviewer describes recommending the team to neighbors after a seamless furnace and AC installation, noting Ben's genuine interest in follow-up even when encountering clients casually outside business hours. Another review details a pricing discrepancy, a diagnostic fee dispute when the customer's furnace ultimately required a minor $75 repair rather than the suggested $5,000 to $8,000 replacement, highlighting that transparency in diagnostics remains a point of variation across customer experiences.