Ferguson HVAC

Ferguson HVAC supplies heating equipment to homeowners and contractors in Tualatin, Oregon. The business maintains a 4.0-star rating gathered from 22 customer reviews, operating Monday through Friday from 7 AM to 5 PM with weekend availability closed. Located in the Portland metro suburb of Tualatin, the contractor serves the surrounding Willamette Valley region including nearby communities.

Customers mentioning emergency needs highlight the warehouse team's willingness to accommodate unconventional requests. One reviewer described how staff allowed him to dock his truck overnight while sleeping inside, completing his unload the following morning. Another customer specifically praised associates Shelly and Ruben for maneuvering a 10-ton unit onto a difficult trailer, going beyond standard loading assistance.

However, recent reviews reveal persistent problems. Multiple customers report difficulty reaching management for warranty claims and returns, with one noting an unresolved dispute dating back to August. Another reviewer describes a disturbing phone encounter involving an employee speaking disrespectfully about him to a coworker, and although the incident was reported to the corporate office, the employee remains employed. These accounts suggest communication gaps between front-line staff and upper management.