RUI :: Refrigeration Unlimited - Oregon

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Claim This BusinessAbout RUI :: Refrigeration Unlimited - Oregon
Refrigeration Unlimited, branded as RUI and operating under The Arcticom Group umbrella, handles commercial refrigeration and HVAC projects across the Portland metro corridor and surrounding communities including Tualatin, Beaverton, and Vancouver. Established as a regional contractor, the company maintains a commercial focus serving grocery retailers, food processing facilities, and institutional clients rather than residential homeowners. With a reported rating of 2.3 stars from three client reviews, prospective customers should weigh both positive project testimonials and concerning driver conduct reports when evaluating whether to initiate contact for service.
The company distinguishes itself through a strategic partnership with Hussmann, a manufacturer of refrigerated display cases and store fixtures prevalent in supermarket environments. RUI offers integrated design-build capabilities spanning new construction and remodel projects, with in-house resources for mechanical system installation. Their energy management division focuses on optimizing heating and cooling performance for commercial operations, while a 24/7 service team provides around-the-clock emergency response for critical refrigeration failures. These capabilities position the contractor primarily for business-to-business clients requiring ongoing commercial infrastructure support.
Client testimonials reference specific project scenarios, with mentions of construction manager Don managing Albertsons installations in Idaho. Testimonials also reference Vince presenting complex issues clearly for Whole Foods, and steward Adam facilitating successful walk-in cooler modifications for Stone Soup in Fairbanks. A Fred Meyer testimonial highlights foreman Stepan's direct communication and honesty. However, recent negative reviews cite incidents involving company drivers on Interstate 405 and public roadways, suggesting operational inconsistencies that may warrant inquiry before engagement.
What Customers Say
Three reviews yield a mixed picture: one neutral testimonial praising project execution and communication from a Whole Foods representative (5 stars implied by context), contrasted by two 1-star reviews documenting aggressive driving incidents involving company vehicles on public roads. The negative feedback centers entirely on driver conduct rather than service quality or technical competency.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Commercial Refrigeration Installation
New construction and remodel projects for supermarkets, grocery stores, and food retail environments using Hussmann equipment.
Refrigeration Maintenance & Repair
24/7 emergency service team available round-the-clock for refrigeration equipment failures at commercial facilities.
HVAC System Design & Installation
Mechanical system design and installation for sensitive electronics environments and industrial ventilation applications.
Energy Management Solutions
Building energy optimization services focused on heating and cooling efficiency for commercial operations.
Walk-in Cooler & Freezer Construction
Custom cooler and freezer installations including compressor placement and structural modifications.