KC Stoves and Fireplaces

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About KC Stoves and Fireplaces
KC Stoves and Fireplaces operates as a fireplace specialty retailer in Alburtis, Pennsylvania, holding a 4.1-star rating drawn from 112 customer reviews. The business is located at 120 North Main Street and serves the surrounding Lehigh Valley region including Allentown, Bethlehem, and Emmaus. Open Tuesday through Friday from 8 AM to 4 PM, with extended Wednesday hours until 7 PM and Saturday availability from 9 AM to 2 PM, the showroom allows homeowners to explore heating options in person. The company stocks products across multiple fuel categories including pellet, wood, gas, coal, electric, and gas log sets.
The retailer carries an extensive portfolio of hearth brands spanning both traditional and contemporary aesthetics. Notable names include Heatilator, Quadra-Fire, Jotul, Napoleon, Vermont Castings, and Harman, alongside modern flame technologies and Kozy Heat systems. This brand diversity enables matching heating solutions to varied architectural styles and budget considerations. The business offers Wells Fargo special financing to help manage purchase costs, and their service department handles maintenance and repair work for systems they sell.
Customer reviews highlight specific service experiences that illustrate the company's approach. One reviewer describes Keith arriving at their home on a Saturday during an upcoming snowstorm to walk through battery backup troubleshooting after initial phone guidance did not resolve the concern. Another account details Keith investigating a new fireplace issue, identifying a warrantied air intake component, and completing the replacement once the part became available. A third review mentions the office team efficiently handling product inquiries, with the reviewer noting they had two stoves installed for hydronic system work. The recurring mention of named staff members across multiple reviews reflects consistent service interactions.
What Customers Say
112 reviews produce a 4.1-star average, with technicians Keith and office staff Emily and Kathy mentioned by name across multiple five-star accounts. Reviewers specifically praise problem-solving during emergencies like snowstorms and warranty-covered repairs, while one four-star review notes higher pricing offset by custom installation work other contractors declined to perform.
Working Hours
| SundayToday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–7 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | 9 AM–2 PM |
Services
Fireplace Sales & Installation
Showroom selection of gas, pellet, wood, electric, and coal fireplaces with professional installation services.
Fireplace Inserts
Insert options for existing fireplaces including gas fireplace inserts to improve heating efficiency.
Stove Installation
Installation of freestanding stoves including pellet stoves and wood-burning units for hydronic systems.
Maintenance & Repair
Service department handles repairs and maintenance for systems sold by the company.
Gas Log Sets
Decorative gas log options for existing fireplace installations.
Outdoor Heating Products
Outdoor lifestyle heating products for exterior living spaces.
Financing Options
Wells Fargo special financing available for qualified fireplace and stove purchases.