Appliance Master - Blairstown, NJ

Appliance Master has been repairing household appliances for Blairstown, New Jersey residents since 1983, building a reputation over four decades of continuous service. The company holds a perfect 5.0-star rating from 49 customer reviews, with Allentown listed as their primary service city. Their team of trained technicians handles major appliance brands including Samsung, Whirlpool, GE, Maytag, and specialty manufacturers like Miele and Sub-Zero. The business operates with a dedicated support staff that personally answers all phone calls and emails during normal business hours and Saturdays, ensuring homeowners reach a real person rather than an automated system when appliances break down.

What distinguishes Appliance Master from competitors is their AM Priority Service Plan, which offers ongoing maintenance benefits for subscribers, and their specialized dryer vent flow analysis and cleaning service. Unlike general repair companies, they maintain an extensive brand portfolio spanning over 90 manufacturers, from premium lines like Viking, Wolf, and Thermador to mainstream brands like Frigidaire and Kenmore. Their online scheduling system allows residents to book appointments quickly, with next-day service often available for urgent repairs.

Customer reviews consistently highlight technician Rich Cunningham, who receives repeated praise for his punctuality, clear communication, and thorough repairs. One reviewer described how Rich arrived early for a dryer service call and verified proper function before leaving. Another recounted how Rich cleaned dryer vents snaking through an attic and voluntarily inspected a separate oven issue during the same visit, going beyond the original service request. A third reviewer emphasized that Rich never rushes customers or pressures them into unnecessary repairs, explaining each issue thoroughly. The company's back-office coordination also earns mentions for courteous confirmation and follow-up calls.