Basement Solutions 911

Basement Solutions 911 operates in Allentown, Pennsylvania as a waterproofing contractor with 10 published customer reviews generating a 3.6-star average rating. The company maintains a presence at basements911.com and can be reached at (877) 495-9111. Website content identifies their service portfolio spanning basement waterproofing, mold remediation, crawl space conversions, structural repairs, and concrete flatwork. This business serves residential clients across the Lehigh Valley region, including homeowners preparing for property closings who require expedited project timelines.

The contractor distinguishes itself through 24-hour emergency availability and same-day service capabilities for urgent basement water issues. Their service catalog includes specialized offerings such as Bilco basement door installations, egress window and door implementations, external French drain systems, and backup pump configurations for continuous water management. A notable service detail involves the Humidex unit, which reviewers reference for addressing persistent dampness in below-grade spaces.

Customer experiences documented in reviews reveal named technician interactions. One reviewer described Scott coordinating a holiday-weekend project with crew leader Douglas completing basement repairs for a home closing. Another customer noted their years-long relationship with the company, returning for upgraded waterproofing and wall sealing that resolved chronic moisture problems. However, separate reviews document communication breakdowns where technicians named John and Scott failed to return calls following payment or failed to complete promised warranty repairs.